NIGHT GUEST SERVICE AGENT

Vintage Hotels
Queens Landing, NOTL, ON, CA
$18,39 an hour (estimated)
Full-time

Vintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen's Landing Hotel!

This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment.

What you'll be doing :

  • Performs daily check-out / in procedures during midnight shift are required.
  • Maintains a thorough knowledge of our room rates, packages and dining offers.
  • Liaisons with other departments and our security company to ensure Guests are safe and comfortable.
  • Prepare all F&B chits for Night Audit.
  • Bill and post any no-shows.
  • Run guest counts and service report for departures.
  • Run night audit reports.
  • Charge express check-outs.
  • Complete nightly communication log for the Front Office Manager.

What you'll bring to the team :

  • 1-2 years front desk experience or similar experience preferred
  • Reliable transportation to Niagara on the Lake
  • Excellent customer service skills
  • Ability to work independently
  • A willingness to learn
  • Ability to work overnight
  • Ability to work weekends

What's in it for you?

  • Complimentary meals each shift
  • Discounts on hotel stays, restaurant visits, spa services & treatments
  • Profit sharing
  • RRSP Matching and Benefits
  • Career advancement opportunities
  • Tenured team to support your learning and development
  • Company Social Events & Recognition Programs
  • 28 days ago
Related jobs
Vintage Hotels
Niagara-on-the-Lake, Ontario

Vintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen's Landing Hotel!. This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. Run guest counts and service report for d...

Clublink
ON, CA

Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...

Vintage Hotels
Niagara-on-the-Lake, Ontario

We are currently seeking a Part-Time Guest Service Agent to join our growing Front Office Team!. This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. Register guests and assign rooms. Check out guests on a regular ongoing basis. ...

Vintage Hotels
Niagara-on-the-Lake, Ontario

Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...

Vintage Hotels
Niagara-on-the-Lake, Ontario

Pillar and Post is currently seeking a Part-time or Full-time Guest Services Agent/Bellperson to join our Front Office Team. Orients Guests to Hotel and services. Register guests and assign rooms. Check out guests on a regular ongoing basis. ...

Concentrix
Niagara Falls, Ontario
Remote

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/...

Municipality of Neebing
ON, CA

Education: Secondary (high) school graduation certificate.Experience: Experience an asset.Recreational facility/institution.Sweep, mop, wash and polish floors.Vacuum carpeting, area rugs, draperies and upholstered furniture.Clean, disinfect and polish kitchen and bathroom fixtures and appliances.Pro...

Nova Halifax
Las Piñas

As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative -  New Expansion!. For our Customer Service Representatives, we are looking fo...

Closets by Design Niagara
Niagara-on-the-Lake, Ontario

Customer Service/Office Representative. Customer Service Representative. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service. Customer oriented, friendly and enthusiastic. ...

GATCO GROUP INC.
ON, CA

Assist cleaners in performing duties. Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse. ...