Customer Service Representative
Customer Service Representative
Toronto
About Jukebox
Jukebox is a global online printing company serving customers who value the highest quality printing and customer services.
Our team of print professionals is complimented by premium industrial machinery across our Vancouver and Toronto print facilities.
From sales to customer support, our in-house expert team serves a global customer base with a can-do attitude.
Join Us In Liberty Village
Located in the trendy, dynamic, and youthful Liberty Village, Jukebox's offices are bursting with originality and innovation.
The former light factory on Atlantic Ave. and Dufferin St. has been transformed into a modern hub of creativity. It is home to Jukebox's team of young and dynamic individuals.
The ideal location is within walking distance of cafes, restaurants, a grocery store, a fitness center, and an Exhibition GO Station.
What We're Looking For
Pushing industry boundaries, Jukebox is a customer-first company offering beautifully crafted print products with unbeatable service.
We are looking for an experienced Customer Service Representative to join our Toronto team in the dynamic Liberty Village.
The ideal candidate needs to be a skillful communicator and problem solver with vast knowledge of the print industry.
What You'll Do
- Assisting customers via phone, email, and online chat
- Liaising with customers and our in-house teams to ensure customer satisfaction
- Ensuring order, product, and service inquiries are adequately attended to
- Remaining up to date with Jukebox's products and services
- Front-of-house reception duty as needed.
What We're Looking For
- Excellent verbal and written communication
- Superb organizational skills
- Great attention to detail
- Self-motivation
- Determination to complete tasks
What You Need
- Bachelor's Degree
- Customer Support : 3 years (call center, hospitality, retail, or similar positions)
- Print / Graphic Communications : 1 year
Bonus
Working knowledge of Adobe Creative Suite programs (InDesign, Illustrator, Photoshop)
Work Schedule :
The Customer Service Representative position is full time and working hours are Sunday-Thursday or Monday-Friday with variations of 10AM-6PM / 11AM-7PM / 12 : 30PM-8 : 30PM.
Training shifts will be at our Liberty Village office Monday-Friday from 10AM-6PM.
Company Benefits
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Jukebox is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.
Customer Service Representative
Are you a Customer Service Professional looking for a new opportunity in the manufacturing industry? Are you professional and diplomatic with a passion for customer service and have B2B experience? Are you independent and confident working on a small team?. Providing excellent customer service in a ...
Customer Service Representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Customer Service Representative
Minimum 1 year of customer service experience (preferred). Be part of a team that is passionate about providing exceptional customer service. Respond to customer inquiries and requests promptly and professionally via phone, email, and live chat. Troubleshoot customer problems and provide clear and c...
Customer Service Representative
Busy animal hospital seeking a amazing Part-Time Customer Service Specialist/ Phone Line Juggler/Greeter/Paw Shaker we call a Receptionist. ...
Customer Service (Warranty) Representative
Customer Service (Warranty) Representative. Entry level position to join a construction industry and to assist with the customer service/construction team with the resolution of in-suite and common element deficiencies and to ensure customer satisfaction. Problem solving of service issues th...
Customer Service Representative
Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Responsibilities of Customer Service Representative include, but are not limited to:. Qualifications of the Customer Service Representative i...
Customer Service Representative
Minimum1 year of customer service experience(preferred). Minimum 1 year of customer serviceexperience (preferred). Respondto customer inquiries and requests promptly and professionally viaphone email and livechat. Processcustomer orders returns and exchanges efficiently andaccurately. ...
Customer Service/Tech Support Representative (afternoon shift) - Work from home (must work in the office two days a month)
Our client, located in downtown Toronto, is currently looking for a Customer Service/Tech Support Representative (afternoon shift) to add to their growing team. What's in it for you: Work from home (must work in the office two days a month)Excellent compensation package with benefits Professional...
Customer Service Representative
Customer Service Representative (French & English). Investigate and resolve customer issues using resources. Develop customer relationships via phone, email, etc. Act as a liaison between customers and the company. ...
Bilingual Customer Service Representative
The CSR will respond to customer inquiries and resolve customer concerns with minimal supervision. Three years+ customer service or related experience. Demonstrates responsiveness and sense of urgency when dealing with customers. Strong organizational skills with the ability to handle multiple tasks...