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Customer care representative • toronto on
Bilingual (English / Spanish) Customer Care Representative
BrunelToronto, ON, Toronto Census Division, ON; Ontario, CanadaCustomer Care Representative (Remote, No Cold Calling)
AO Globe Life - Nzube Justin EjifughaToronto, ON, CARemote - Customer Care Sales Representative
AO Globe Life - Woodley Paul-HectorToronto, ON, CACustomer Service Representative
BMOToronto, Ontario, CanadaCustomer Service Representative
X2FOntario, Canada- New!
Customer Service Representative
Globe Life - Kekoa JacobsToronto, ON, CACustomer Care Representative - Work From Home
AO Globe Life - DiegoToronto, ON, CACustomer Care Representative - Future Opportunities
Rogers CommunicationsToronto, ON, CA- Promoted
Customer Service Representative
Maureen Vigil SolutionToronto, ON, CanadaCustomer Care Representative
L'Occitane En ProvenceToronto, ON, CACustomer Care Representative
Precise ParklinkToronto, ONCustomer Service Representative
AdeccoNorth York, ON, Toronto Census Division, ON; Ontario, Canada- Promoted
Customer Service Representative
Bristol Car and Truck RentalsToronto, ON, Canada- Promoted
Customer Care Representative
Marino's Auto GroupToronto, ON, Canada- New!
Bilingual Customer Service Representative
Randstad CanadaToronto, Ontario, CABilingual (English / Spanish) Customer Care Representative
BrunelToronto, ON, Toronto Census Division, ON; Ontario, Canada- Full-time
- Temporary
Introduction We are currently hiring a bilingual Customer Service Representative for our client - a global scaled biopharmaceutical company. This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationships. It is a 12-month contract with possibility for extension - based on performance and business needs working hybrid in the GTA. Handle incoming calls and emails professionally, ensuring timely resolutions for customers and Sales Representatives. Provide specialized account and order management, including verification, processing, tracking, and issue resolution. Support new customers and those using our online ordering portal. Proactively follow up with customers and Sales Representatives to ensure satisfaction. Ensure adherence to customer service standards, policies, and procedures. Fluency in English and French (both verbal and written). Experience with SAP – ECC, Order to Cash, or comparable order management systems. Previous experience in a high-volume contact center (handling calls and emails). Strong technical skills and comfort navigating multiple systems and browsers. Experience in the pharmaceutical or medical aesthetics industry is an asset. Customer-first mindset with a passion for delivering exceptional service. Finding the next step in your career can be a fulltime job in itself. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.