Role and Responsibilities :
The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. This person will communicate with the operation and site managers to ensure clear priority and scope, a communicated understanding of the required work and resources, and a commitment to executing the specific work scope.
Key Responsibilities :
- Ensures that health and safety are the priorities by complying with and supporting all safe work practices, policies, and processes.
- Receives incoming job requests from clients and GFL personnel.
- Obtains necessary information to organize the job's servicing to meet or exceed expectations, both conveyed and unspoken.
- Maintains all forms of communication with GFL personnel to respond to service and equipment problems, emergencies forwarding or coordinating applicable resolutions.
- Determines types and quantities of material and equipment needed from appropriate resources.
- Select appropriate personnel to operate equipment professionally, considering electronic logs, days off schedule and time distribution.
- Coordinate with the operations manager to schedule employee vacation and vacation coverage.
- Coordinate crews and complete journey management of day-to-day work scopes through best practice methods.
- Communicate regularly with the GFL Operations Manager to ensure job priorities are clear, job quality is acceptable, and surface any conflicts concerning personnel / equipment resources available.
- Effectively organizes on short notice, frequent changes in service jobs pending or in progress.
- Delegate tasks and clearly and effectively communicate expectations, outcomes, and deadlines.
- Always maintain a positive attitude toward the company and its customers
- Work closely with the Operations Manager and the shop staff to ensure units are scheduled for repair.
- Fill out and submit purchase requisition forms as required from time to time
- Ensure all staff on site have the appropriate training / tickets for their respective job assignment.
- Report any policy, procedure, and safety or transportation compliance violations to the Operations Manager.
- Monitor inventory of equipment & supplies.
- Ensure all equipment and tooling are cleaned and stored in the appropriate Unit, Case, or Container when returned to the shop after each assignment.
- Support, train and mentor field staff on the proper standard repair and maintenance of tools and equipment.
- Ensure operator job reports are completed on time, collated and submitted to the appropriate operations manager.
- Support field staff on site when capacity permits.
- Occasional supplementary tasks may be expected as the situation demands.
Field Service Coordinator
The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. Maintains all forms of communication with GFL personnel to respond to service and equipment problems, emergencies forwarding or coordinating applicable resolutions. Effectively organizes ...
Service Coordinator
Reporting to the Field Operations Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. Residential Service Coordinator - Edmonton. Creative Door Services, North America’s largest overhead door dealer, operates nine branches a...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Safety Operations Coordinator (Field)
Frequent travel to, and work at field sites is required (70% Field, 30% Office). This position is based out of our Leduc office and is responsible for supervising all safety services, safety personnel and leading the company to safety culture on all field sites as well as the Leduc location. Work we...
Student Proposal Coordinator
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.Unlocking this potential is the most important thing we do at Bird.As a leader in Canadian construction for over 100 years, the impact of our team is etch...
Property Services Coordinator Contract
Property Services Coordinator. Ensures contractual services are issued against corresponding PO (purchase order) and on demand services issued to WO (work order). BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we...
Customer Service And Sales Support Representative
We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team! As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales t...
Copier Field Service Technician
Morris Business Solutions, a leading provider of office technology solutions in North and South Carolina, is actively looking for a dedicated Field Service Technician to join our team. We believe in nurturing our technician’s growth and as such we offer various opportunities for expanding your knowl...
automotive service technician
Automotive Service Technician Trade Certification. Perform scheduled maintenance service. ...
Automotive Service Technician (Norden Volkswagen)
Calling all Journeyman Automotive Service Technicians! Are you tired of settling for less when you know you deserve more? It's time to make a change!. As an Automotive Service Technician, you'll be the hero of the garage, diagnosing, repairing, and maintaining vehicles with your unmatched skills. As...