General Manager - White Cliffe Terrace

Verve
Courtice, Ontario, Canada
$52 an hour (estimated)
Full-time

General Manager - White Cliffe Terrace

Date Posted : 6 / 7 / 2024

Location : Courtice, Ontario, Canada

Reference No. : 2024-5925

Position Type : Full-time

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada.

As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better.

Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVE

Under the direction of the regional manager, directs the overall operation of the home. Is responsible for meeting financial, occupancy, and service objectives in accordance with corporate and home philosophy and mission.

BACKGROUND / QUALIFICATIONS

  • Degree or diploma in health care administration / long-term care or hotel management and a proven work record in the hospitality or retirement industry.
  • Must have the Food Handler and Smart Serve Certifications.
  • Knowledge and understanding of the budget process, profit and loss statements and control of expenses and costs.
  • Exceptional English communication skills essential.
  • Must be proficient in Word and Excel.

KEY RESPONSIBILITIES

  • Oversees, participates in, and contributes to all aspects of the Verve Quality Improvement (VQI) Program.
  • Assumes responsibility for achieving occupancy goals as set by Verve.
  • Ensures the needs of residents are assessed on admission and as required thereafter and assists in making recommendations to residents, families or staff to promote maximum resident independence and to ensure a smooth transition to the various available services, or to alternate accommodations if required.
  • Ensures orientation programs for new residents are conducted.
  • Ensures appropriate admission, transfer and discharge of resident according to terms as set out in the Tenancy Agreement and CHIP package.
  • Develops and maintains positive public relations with residents, their families and the community and promotes the home through community outreach.
  • Ensures that all receivables are collected on time and that bank deposits are made regularly.
  • Ensures provision of high quality resident services and effective fiscal performance of all departments through participative leadership and adherence to established performance standards.
  • Assists in preparing operating and capital budget and implements controls for effective use of resources within approved budget.

Employs a system of responsible accounting to ensure all financial and operating records are maintained accurately and submitted appropriately.

  • Ensures all personnel and medical records are maintained in compliance with legal and corporation requirements.
  • Purchases supplies and equipment. Ensures upkeep of the physical plant and grounds.
  • Recommends to regional manager, changes in administrative policies to carry out the objectives of the corporation.
  • Ensures home is in compliance with all governmental legislation and corporate policies and procedures, including all aspects of health and safety.

Reviews, responds and acts, where necessary, on all reports of inspection authorities.

  • Hires, trains, and supervises all department managers and conducts regular staff meetings.
  • Ensures that all reports required by corporate office are completed in a timely fashion.
  • Conducts performance appraisals on departmental managers and ensures that all other performance appraisals are completed as per Diversicare policy and as required.
  • Oversees all aspects of Attendance Awareness Program including staff recognition for good attendance.
  • Develops appropriate departmental objectives for the home with the assistance of the management staff.
  • Ensures appropriate marketing, advertising and public relations activities are coordinated in order to maintain a positive image in the community.
  • Meets with prospective residents and their families and conducts tours in the absence of the marketing manager and / or marketing assistant.
  • Sits on committees as required.
  • Assumes on call responsibility for the home and also delegates this function.
  • Attends and participates regional administrator / general manager meetings.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System.

This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

Completes other duties as assigned by the regional manager.

INDMP tag

We accommodate persons with disabilities in the recruitment and hiring process."

All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Verve Senior Living is an equal opportunity employer.

Other Jobs You May Be Interested In

30+ days ago
Related jobs
Verve
Courtice, Ontario

General Manager - White Cliffe Terrace. Attends and participates regional administrator/ general manager meetings. Under the direction of the regional manager, directs the overall operation of the home. Recommends to regional manager, changes in administrative policies to carry out the objectives of...

Verve
Courtice, Ontario

Certified Cook - White Cliffe Terrace. Under the direction of the Dining Services Manager or designate, the cook is responsible for food preparation and plating of attractive and nutritious meals and snacks. Supervises the meal preparation during the absence of the Dining Services Manager/Dining Ser...

Verve
Oshawa, Ontario

Registered Practical Nurse (Casual) - White Cliffe Terrace. Under the direction of the Health & Wellness Manager, the RPN position is focused on enriching residents lives by ensuring they can make their own choices and lead full lives as independently as they can. Carries out planned assignments as ...

Promoted
Grifols
ON, Canada

Monitor and evaluate operation of facilities with Centre Leadership  to ensure that facilities are in full compliance with Provincial,  Health Canada, and where required, FDA regulations, Standard Operating Procedures, Occupational Health and Safety, cGMP, internal company policies, in-process contr...

Promoted
True-Care Restoration Inc
Oshawa, Ontario

The General Labourer is in good physical condition and provides support to the construction team as required to ensure timely project completion. The Labourer follows good work practices and procedures and sets a good example for new crew members and co-workers. ...

Navartis
Ajax, Ontario

Minimum of 5 years of experience as a Project Manager in ICI construction, preferably with a General Contractor. Oversee all phases of ICI construction projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards. Act as the primary point of contact for clie...

Dufferin Aggregates - A CRH Company
Bowmanville, Ontario

It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.We are building a world- class team.You will be a successful addition to our team if you look at change as an opportuni...

Dunkin' - Franchisee Of Dunkin Donuts
Ontario, CA

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store. As the day-to-day operator of the store, the Assistant Manager is...

GFL Environmental
Oshawa, Ontario

GFL Environmental is looking for Plant Operators (general labourers) to join our growing liquid team out of our Bailieboro location. The labourer will load and unload waste vehicles including vacuum trucks, tankers, straight trucks and van trailers. Operate plant machinery and assist with general ma...

1-800-GOT-JUNK?
Port Perry, Ontario

Truck Team Member – General Labour / Customer Service / Driver. ...