Workforce analyst Jobs in Saint John, NB

National Director of Projects & Construction

Location : Saint John, NB

Salary Range : $92,000 – $165,000

Industry : Commercial Construction / Service Delivery / Heavy Industry Overview :

A leading national provider of fueling infrastructure solutions is seeking a National Director of Projects & Construction to oversee the strategic execution and optimization of its construction and field operations across Canada. This executive role plays a key part in aligning operational excellence, workforce planning, and client satisfaction across a network of nine branches and 130+ technical staff.

Reporting to senior leadership, the Director will lead a team of three Regional Managers and be responsible for driving continuous improvement in service delivery, overseeing national project execution, managing budgets, and ensuring the highest standards of safety and compliance. Key Responsibilities : Service Delivery & Operations

Ensure high levels of service and construction quality across all regions

Implement and enforce operational policies and procedures

Track KPIs and service metrics to identify performance gaps and opportunities

Lead national safety standards initiatives

Workforce & Resource Planning

Optimize staffing levels and workforce deployment

Support regional leadership in day-to-day resource allocation

Forecast future labor and project demands through data-driven analysis

Develop and implement training programs for ongoing employee development

Regional Leadership Support

Collaborate closely with three Regional Managers to drive operational consistency

Address project and staffing challenges, ensuring alignment with national objectives

Facilitate regular strategy and performance meetings

Serve as a key escalation point for client and stakeholder concerns

Continuous Improvement & Strategic Projects

Identify and execute on process improvements and best practices

Champion a culture of innovation and continuous improvement

Align national construction and project execution with company growth initiatives

Financial Oversight

Develop and manage departmental budgets and construction financial performance

Implement high-level cost control strategies

Prepare and present performance and profitability reports to executive leadership

Strategic Initiatives

Analyze operational and industry trends to identify opportunities for growth

Lead cross-functional initiatives to align service operations with overall business goals

Remain informed on industry advancements, regulatory shifts, and market innovations

Qualifications :

Bachelor’s degree in Engineering, Business Administration, Logistics, or a related discipline is an asset

Proven experience in construction operations, workforce planning, and national field service management

Strong leadership background with a track record of managing multi-regional or national teams

Ability to build relationships across departments, regions, and with external stakeholders

Self-starter with exceptional organizational and problem-solving skills

Perks & Benefits :

Supportive and inclusive work environment focused on growth and development

Paid orientation and training

Educational assistance for continuous learning

Employee and Family Assistance Program (EFAP)

48 personal paid hours annually for appointments or sick time

Boot and annual fitness allowance

RRSP matching

Comprehensive health and dental coverage

Regular company-wide recognition and social events