Job DescriptionJob Description – Business Analyst (BA3) Clinical Adoption Lead
Client: Department of Health (New Brunswick)
Requisition ID: RQ00314
Program: Provincial Clinical Information Solution (CIS) – Symbio
Duration: 2 Years (+ possible extension)
Start Date: May 2026 (or earlier)
Work Model: Remote (Monthly travel to New Brunswick required)
Role Overview
We are seeking a Clinical Adoption Lead (BA3) to support a large-scale Clinical Information System (CIS/EHR) transformation across New Brunswick. This role is critical in enabling frontline clinician adoption of standardized clinical workflows, documentation, and care protocols.
You will act as a bridge between clinical stakeholders, program leadership, and implementation teams, ensuring successful rollout, adoption, and optimization of the CIS solution.
Key Responsibilities
- Lead clinical adoption and engagement activities across multiple healthcare sites
- Support implementation of standardized clinical content (order sets, documentation templates, care protocols)
- Conduct workflow walkthroughs, readiness assessments, and stakeholder sessions
- Develop training materials, quick guides, and communication artifacts
- Coordinate clinical validation and usability testing with SMEs
- Support go-live and post-go-live stabilization activities
- Identify and mitigate adoption risks and change impacts
- Facilitate collaboration across physicians, nurses, and allied health professionals
Mandatory Requirements (Must-Have)
M1 – Clinical Credential (Critical Requirement)
Must have current or recent (within 5 years) registration as a regulated health professional in Canada
(e.g., RN, NP, RT, OT, PT, or equivalent allied health professional)
? This is non-negotiable and ensures strong clinical credibility with frontline users.
M2 – Clinical Business Analysis Experience
- Minimum 5+ years as a:
- Clinical Business Analyst
- Clinical Informatics Analyst
- or equivalent
- Experience must include:
- Requirements gathering
- Clinical workflow analysis
- Documentation and facilitation
M3 – CIS/EHR Implementation Experience
- Minimum 3+ years working on CIS/EHR implementations
- Hands-on involvement in:
- Clinical content build
- Testing / validation
- Go-live support
M4 – Multi-site Clinical Rollout
- Experience implementing standardized clinical documentation/protocols across regional or multi-site environments
M5 – Bilingual Requirement
- Fluent in English and French (verbal and written)
M6 – Availability
- Available to start as per project timelines
Key Desired Skills (Highly Preferred)
S1 – Clinical Content Implementation (High-Value Skill)
- Minimum 3+ years of experience implementing standardized clinical content within an acute care CIS/EHR environment
- Includes:
- Order sets
- Clinical documentation templates
- Care protocols
- Experience should be at regional or provincial scale
? This is a major scoring factor and strongly influences selection.
Additional Desired Skills
- Experience delivering training and adoption support to frontline clinicians
- Strong stakeholder engagement and workshop facilitation skills
- Experience in clinical change management and communication strategies
- Ability to manage multiple workstreams independently
- Proficiency with:
- Microsoft 365 tools
- JIRA or similar tools
- Experience within Canadian public healthcare systems (preferred)
Requirements
Mandatory Requirements (Must-Have)
M1 – Clinical Credential (Critical Requirement)
Must have current or recent (within 5 years) registration as a regulated health professional in Canada
(e.g., RN, NP, RT, OT, PT, or equivalent allied health professional)
? This is non-negotiable and ensures strong clinical credibility with frontline users.
M2 – Clinical Business Analysis Experience
- Minimum 5+ years as a:
- Clinical Business Analyst
- Clinical Informatics Analyst
- or equivalent
- Experience must include:
- Requirements gathering
- Clinical workflow analysis
- Documentation and facilitation
M3 – CIS/EHR Implementation Experience
- Minimum 3+ years working on CIS/EHR implementations
- Hands-on involvement in:
- Clinical content build
- Testing / validation
- Go-live support
M4 – Multi-site Clinical Rollout
- Experience implementing standardized clinical documentation/protocols across regional or multi-site environments
M5 – Bilingual Requirement
- Fluent in English and French (verbal and written)
M6 – Availability
- Available to start as per project timelines
RequirementsMandatory Requirements (Must-Have) M1 – Clinical Credential (Critical Requirement) Must have current or recent (within 5 years) registration as a regulated health professional in Canada (e.g., RN, NP, RT, OT, PT, or equivalent allied health professional) ? This is non-negotiable and ensures strong clinical credibility with frontline users. M2 – Clinical Business Analysis Experience Minimum 5+ years as a: Clinical Business Analyst Clinical Informatics Analyst or equivalent Experience must include: Requirements gathering Clinical workflow analysis Documentation and facilitation M3 – CIS/EHR Implementation Experience Minimum 3+ years working on CIS/EHR implementations Hands-on involvement in: Clinical content build Testing / validation Go-live support M4 – Multi-site Clinical Rollout Experience implementing standardized clinical documentation/protocols across regional or multi-site environments M5 – Bilingual Requirement Fluent in English and French (verbal and written) M6 – Availability Available to start as per project timelines
