User experience Jobs in Cranbrook, BC

The Mobile Facilities Technician will play a key role in maintaining the operational integrity and safety of designated locations, supporting the customer service experience across multiple BC Hydro and Black & McDonald sites from Nakusp to Invermere. This position is responsible for attending service calls, conducting building inspections, initiating corrective work orders, performing light preventive maintenance (PMs), and coordinating with external service providers (Suppliers). The technician acts as a liaison between Black & McDonald and BC Hydro District Office Managers, ensuring timely and effective resolution of facilities-related issues using the computerized maintenance management system (CMMS).

The Mobile Technician will support the coordination of preventative maintenance tasks and inspections for all building systems and services, and corrective repairs as required to ensure continued availability of the building spaces. The Mobile Technician will use their experience and technical skills along with our CMMS system to support our high levels of service and customer satisfaction. Duties include but are not limited to the following:

• In conjunction with the Facility Manager and the team, plan and execute planned and corrective maintenance tasks
• Organize and plan work to meet schedules and co-ordinate work activities with other suppliers
• Coordinate and supervise maintenance activities of all suppliers
• Perform operational inspections, safety inspections, Site condition inspections
• Respond to work orders created in JDE, ensuring the correct assets are tagged in work completed.
• Perform light duties such as building inspections, garbage removal, snow removal, HVAC, Plumbing, and other Mechanical duties, assisting the supplier's technician's, mechanics, etc.
• Build and Maintain customer and supplier/vendor relationships
• Assist in preparing construction project budget estimates
• Assist in planning and preparing construction schedules and milestones and monitor progress against established schedules
• Ensure service reports are completed for B&M tasks along with supplier service reports entered.
• Assist in purchase of building materials
• Review work/contracts/work in progress for areas of risk and correct deficiencies
• Resolve problems and implement measures to improve productivity

COMPETENCY REQUIREMENTS

• Change Orientation
• Communicates Effectively
• Continuous Learning
• Customer Focus
• Holds Self and Others Accountable
• Problem Solving and Innovation
• Teamwork and Collaboration
• Values and Respects Others

EDUCATION REQUIREMENTS

• 4th or 5th Class Power Engineering or construction trade certification in plumbing/HVAC/Electrical is an asset

WORK EXPERIENCE REQUIREMENTS

• 3-5 years of experience in facilities management/mechanical/electrical service industry
• Knowledge and experience in building automated systems, Plumbing, Electrical & HVAC systems

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Available to travel within the assigned region
• Available for on call standby duties and emergency out of hours call outs
• Clean Class 5 or higher BC Driver's License and Abstract
• Basic computer skills and working knowledge of Excel, Word & Outlook
• Excellent verbal and written communications skills required
• Excellent organization and time management skills with the ability to complete work in a timely manner
• Ability to maintain a professional demeanor at all times with fellow employees and customers
• Strong problem-solving skills
• Must be able to pass criminal background check

Expected compensation for this role is a starting pay range between $33.51-$35.51/hour dependent on skills and experience.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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