User experience Jobs in Kelowna, BC

Job Description

Potentia Human Resources is proud to partner with Mario's Towing Ltd. in the recruitment of an Accounts Receivable Specialist to join their accounting team at their Kelowna head office. Mario's Towing is one of British Columbia's most respected towing and recovery companies, proudly serving customers throughout the Okanagan for decades. Known for exceptional customer service, operational excellence, and innovation, the company operates a fleet of more than 100 trucks, provides 24/7/365 dispatch services, and was the first towing company in Canada to introduce a hybrid deck truck.

Behind the scenes is a close-knit team that genuinely enjoys working together. Mario's offers a relaxed, family-oriented workplace where employees support one another, celebrate milestones together, and build long-term careers. Many team members have been with the company for years, creating a collaborative environment where everyone is willing to jump in and help when needed.

As Mario's Towing continues to grow, they are looking for an experienced Accounts Receivable Specialist to join their accounting team. Reporting to the Chief Financial Officer, you will play a key role in managing invoicing, payment processing, account reconciliations, and customer accounts. Working closely with both the accounting and dispatch teams, you'll investigate discrepancies, resolve billing issues, and help ensure smooth day-to-day financial operations.

The ideal candidate is an experienced Accounts Receivable professional who is detail-oriented, organized, and enjoys problem-solving. You are confident working independently, take pride in producing accurate work, and thrive in a collaborative, team-focused environment. If you're looking for a stable, long-term opportunity with a company that values teamwork and employee success, we'd love to hear from you.

Key Responsibilities

• Process customer invoices accurately and in a timely manner
  
• Enter and apply customer payments, including cheques, EFTs, and credit cards
  
• Monitor accounts receivable and follow up on outstanding balances
  
• Investigate and resolve invoice, payment, and account discrepancies
  
• Research missing or incomplete service information with the dispatch team
  
• Maintain accurate customer account records and supporting documentation
  
• Reconcile invoice and payment information between accounting systems
  
• Assist with month-end accounts receivable reconciliation and reporting
  
• Collaborate with internal departments to ensure accurate billing
  
• Support general accounts receivable and accounting administration
  

Requirements

• Minimum 5 years of Accounts Receivable experience
  
• Experience processing invoices, customer payments, and account reconciliations
  
• Strong attention to detail with excellent organizational and data entry skills
  
• Experience investigating invoice and payment discrepancies
  
• Strong communication and customer service skills
  
• Ability to prioritize multiple tasks and work independently with minimal supervision
  
• Experience using accounting software; Sage experience is considered an asset
  
• Ability to learn new software and systems quickly
  
• Collections experience is considered an asset but is not required
  
• A collaborative, team-first attitude with a willingness to support others
  

Benefits

• Competitive salary of $60,000–$65,000, depending on experience
  
• Extended health and dental benefits
  
• RRSP matching program
  
• Stable, growing company with an outstanding reputation
  
• Opportunity to work alongside an experienced accounting team with excellent knowledge transfer and mentorship
  
• Casual, family-oriented office culture
  
• Monday to Friday schedule (8:00 AM – 4:00 PM)
  
• Long-term career opportunity with a company that values loyalty, teamwork, and employee success
  

If you're looking to join a respected organization where your experience will be valued and your contributions will make an impact, we'd love to hear from you.

Requirements
Minimum 5 years of Accounts Receivable experience Experience processing invoices, customer payments, and account reconciliations Strong attention to detail with excellent organizational and data entry skills Experience investigating invoice and payment discrepancies Strong communication and customer service skills Ability to prioritize multiple tasks and work independently with minimal supervision Experience using accounting software; Sage experience is considered an asset Ability to learn new software and systems quickly Collections experience is considered an asset but is not required A collaborative, team-first attitude with a willingness to support others