User experience • burnaby bc
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Customer Experience and Sales Manager.The Customer Experience and Sales Manager is responsible for.This is a leadership position focused on two key pillars:.The role is responsible for building rel... Show more
American Income Life provides insurance and supplemental benefit solutions to working families across the United States, Canada, and New Zealand, as well as through National Income Life Insurance Company in New York.
Since 1951, the organization has focused on helping working families access life, accident, and supplemental health benefit programs.
Representatives work directly with individuals and families to understand their needs, explain available options, and provide ongoing support.
This is a fully remote opportunity where client appointments and communication are handled virtually.
Training is provided to help new representatives become familiar with the products, systems, and client service process.
Responsibilities Provide clients with benefit and enrollment information Review eligibility and available benefit options Respond to incoming client inquiries by phone or virtually Follow up with clients regarding questions and requested information Assess individual and family benefit needs Explain available coverage options clearly and professionally Use needs-analysis tools to help identify appropriate solutions Assist clients throughout the application and enrollment process Maintain accurate client information and documentation Develop and maintain positive, long-term client relationships Participate in ongoing training with management and leadership teams Stay informed about changes to products, services, and procedures What We Offer 100% remote work environment Comprehensive training provided Weekly compensation Performance-based bonuses and incentives Career advancement opportunities Ongoing coaching and professional development Benefits eligibility after three months Flexible work environment Opportunities to develop leadership and client-service skills Supportive team environment with an emphasis on work-life balance We are looking for individuals who are dependable, comfortable communicating with clients, willing to learn, and motivated to grow professionally.
Previous industry experience is not required, as training is provided.
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