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Training Jobs in Hamilton, ON

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Training • hamilton on

Last updated: 18 hours ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Stylist in Training / Apprentice Stylist

First Choice HaircuttersHAMILTON, ON, CA
CA$90.00 hourly
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Stylist in Training / Apprentice Stylist

SmartStyle Hair SalonHAMILTON, ON, CA
CA$90.00 hourly
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Associate Account Manager - Controls

Trane TechnologiesHamilton, Ontario, Canada
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

 • Promoted • New!

Human Resources Assistant

LiburdiHamilton, ON, ca
Full-time

We are seeking a candidate who is qualified for the role of Human Resources Assistant.This position is to provide coverage for an employee leave and is anticipated to begin in December 2026 and con... Show more

Personal Training Manager

Crunch Fitness CanadaHamilton, ON, CA
CA$50,000.00 yearly
Full-time

Come join us and become part of the greatest growth story to ever be told in the fitness industry.Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment whi... Show more

Stylist in Training / Apprentice Stylist

MAGICUTSBurlington, ON, CA
CA$90.00 hourly
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Personal Trainer - Ancaster Wilson and McClure

GoodLife FitnessAncaster, Ontario
CA$30,000.00–CA$80,000.00 yearly
Full-time

Personal Trainers are responsible for developing a roster of clients, and working with their clients to achieve overall health and fitness goals.Working with clients to understand health history an... Show more

Sales Designer

Closets By Design NiagaraHamilton, ON, CA
CA$40,000.00 yearly
Full-time

Closets by Design is hiring Sales Designers in Hamilton Area .Sales CLOSER?” Great Negotiator? CLOSER? Can you thrive in a Commission + Bonus Sales environment?.Are you creative, with excellent com... Show more

Personal Trainer - Hamilton Lime Ridge For Women

GoodLife FitnessHamilton, Ontario
CA$25,000.00 yearly
Full-time

Personal Trainers are responsible for developing a roster of clients, and working with their clients to achieve overall health and fitness goals.Working with clients to understand health history an... Show more

Customer Service Representative - Remote

Tim's FinancialHamilton, Ontario
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Inclusion Facilitator

Community Living HamiltonHamilton, ON, CA
Full-time +1
Quick Apply

Community Living Hamilton (CLH), a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community.We have openings for the role of a  Full... Show more

Personal Trainer - Hamilton Queenston Place

GoodLife FitnessHamilton, Ontario
CA$30,000.00–CA$80,000.00 yearly
Full-time

Personal Trainers are responsible for developing a roster of clients, and working with their clients to achieve overall health and fitness goals.Working with clients to understand health history an... Show more

Real Estate Sales Representative

Royal LePage Real EstateHamilton, Ontario, Canada
CA$50,000.00 yearly
Full-time

Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ... Show more

Retail Warehouse & Production Associate

Savers / Value VillageHamilton, ON, CA
CA$17.95–CA$18.91 hourly
Full-time +1

Job Title: Retail Warehouse & Production Associate.Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift ... Show more

Landscaping Sales and Service. Entry Level Outdoor Work

Canadian Property StarsHamilton, Ontario
Full-time +1
Quick Apply

Canadian Property Stars specializes in aeration, window washing, pressure cleaning, and driveway sealing all Spring, Summer and Fall.If you want to join a crew of hard working, outgoing, honest, an... Show more

Subcontracts Manager

AeconHamilton, ON, CA
CA$130,000.00 yearly
Full-time

Aecon Civil is a recognized leader in the market, backed by strong self‑perform capabilities and deep local expertise.We play a key role in building and enhancing infrastructure across Canada, the ... Show more

Group Fitness Instructor - Yoga

Movati AthleticBurlington, ON LLM, CAN
CA$45.00 hourly
Part-time

Join the Group Fitness team and help build a culture that delivers on the promise we make to our members – feel.We’re not looking for just average because we’re not your average club.That’s because... Show more

Monitoring Operator (Part Time Weekends -12 Hour Night Shifts)

GardaWorldHamilton, Onta, CA
Part-time

Join ECAM Technologies, a GardaWorld company.ECAM Technologies, a division of GardaWorld, is currently seeking.Monitoring Operators (Part Time - Weekends).Reporting directly to the company’s Monito... Show more

Legal Assistant

Aztex Enterprises, Ltd.Burlington, ON, Canada
Remote
Full-time
Quick Apply

Administrative Support & Territory Coordination.Provide comprehensive administrative support to the sales team, ensuring efficient territory management and organized tracking of sales metrics.M... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development