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Last updated: 7 days ago

Overnight Lead Guest Services Team Member

Pilot CompanyHope, British Columbia, Canada
CA$18.40 hourly
Full-time

The purpose of this job is to process merchandise and fuel transactions.Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.Complete end-of-shift report... Show more

Sandwich Artist ®

British ColumbiaHope, British Columbia, Canada
Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut... Show more

Trainer

Tim HortonsHope, BC
CA$17.00 hourly
Full-time

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees.In that regard, I understand that I may be applying to a Tim Hor... Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingHope, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

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Overnight Lead Guest Services Team Member

Overnight Lead Guest Services Team Member

Pilot CompanyHope, British Columbia, Canada
19 days ago
Salary
CA$18.40 hourly
Job type
  • Full-time
Job description
Job Description

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned

Pay Rates Starting between: $18.40 - $23.23 / hour


Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required


Additional Information

  • Fuel Discount
  • Weekly Pay
  • RRSP (for Full Time Employees)
  • Extended Health Care Benefits (for Full Time Employees)
  • AD&D Insurance (for Full Time Employees)
  • Life Insurance (for Full Time Employees)
  • Adoption Assistance
  • Tuition Reimbursement
  • Extensive Training Program

  • Artificial Intelligence is used to screen, assess, or select applicants.