Technology trainer Jobs in Toronto, ON

Pay Range: $100,000 - $130,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

As a Manager Technology, you will contribute to the products we create, help grow the next generation of talent and help build new technology solutions for the enterprise. This position oversees and directs several teams of associates in the development, implementation and ongoing support of Home Depot’s existing and new software applications and hardware platforms. You will work closely with end-user groups to ensure operational stability and that new applications meet the practical needs of the company.

A Manager Technology within THD will be responsible for overseeing and managing Technical & Business projects and programs, teams, resources, stakeholders, budget and strategy, keeping HD core values as the foundation. The candidate is expected to be strong in people leadership skills, technology and collaboration with cross functional teams and Business stakeholders in achieving the strategic priorities of the organization.

Key Responsibilities:

Strategy & Planning:

• Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

• Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives

• Thought Leadership- Evaluates new technologies for adoption across the enterprise

• Helps to identify and demonstrate emerging technologies for adoption by product teams

Delivery & Execution:

• Owns and manages key functional areas and tracks the progress of multiple projects on the Home Depot.

• Collaborates and partners with other teams to create secure, robust, reliable, scalable software solutions

• Partner with Business and technology teams to build Functional and Technology roadmap projects using agile scrum methodology

• Documents, reviews and ensures that all quality and change control standards are met

• Project management and administration that include work plans, projects, resource planning, status reports, and preparing annual budgets.

• Works with vendors and partners for the successful implementation of applications and platforms

• Responsible to build dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

• Resolves information services problems by analyzing issues, discerning the most appropriate courses of action, providing tactical direction and, when necessary, re-allocating resources

• Communicates status of activities with the senior management, business partners, peers and end users.

Support & Enablement:

• Responds to inquiries from business stakeholders, technology teams, product teams, and support functions, ensuring clear communication and alignment across all groups.

• Monitors tools and participates in conversations to encourage collaboration across product teams

• Proactively builds foundational knowledge of emerging technologies and industry best practices by engaging with diverse learning resources such as articles, tutorials, videos, and thought leadership content from leading technology organizations.

• Provides application support for software running in production

People Leadership:

• Provides leadership, mentoring, and coaching to team members and other technology associates

• Attracts, develops, and retains top technical talent to build and sustain high-performing, world-class software development teams

• Conduct 1:1 meetings with Associates.

• Conducts Regular PACE/performance reviews, including reviewing individual development plans

• Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose associates to career interests

• Guides team members in strategy, alignment, analysis, and execution tasks within and across cross functional teams

• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Stakeholder Management

• Strategically manage, align, and coordinate a diverse set of stakeholders across multiple business and technology to resolve complex, program-wide dependencies and drive clear communication channels across large-scale initiatives.

• Foster and support multiple business and technology teams by identifying and removing obstacles, resolving large complex impediments and dependencies.

Skills:

• Experience with project delivery for large, cross-functional projects with large-scale systems of world-class availability, scalability, and performance requirements.

• Excellent communication skills, including, presentation, facilitation and writing skills.

• Excellent stakeholders and vendor management skills.

• Strong business and financial analysis skills

• Technical skills may include experience with one or more of: SAP ECC, java, Angular, React, typescript and JavaScript. System frameworks like Spring, Spring Boot, MVC and others.

• Excellent organizational and large-scale projects management skills.

• Experience in operating autonomously across multiple teams, demonstrated critical thinking

• Proficient in hiring, managing and growing team members in a professional setting

• Proficient in prioritizing and balancing workloads across multiple team member

• Experience in conducting regular performance evaluations and provide feedback.

• Strong Product mindset

Minimum Education:

• A bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience:

• 6-8 Years of Relevant Work Experience, including experience managing cross functional software development initiatives

Minimum Leadership Experience:

• 3-5 year Relevant experience leading large teams

Other Requirements/Assets:

• Exposure to "Specific Skill set" application an asset

• Experience with SAP, Cloud technologies, Micro services, DevOps, SRE, CI/CD, web technologies (e.g., Java, spring, spring boot, angular, JVM etc.) & SOA/distributed applications architectures.

• Experience operating independently across multiple teams, demonstrated critical thinking

• Experience establishing work relationships across multi-disciplinary teams and drive results with multiple partners in different time zones.

• Highly preferred technology experience of applications in any big box retail organization.

• Software development background is preferred.

• Experience working with senior leaders to drive business decisions and deliver projects

• Previous experience defining SLAs and performance matrix for the team, and regularly monitoring and mentoring them to achieve those with high quality standards.

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.