Technology trainer Jobs in Markham, ON

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?

The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.

We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.

Job summary This position is responsible for planning, organizing, executing, and implementing IT projects in partnership with the business to ensure they are completed on time, and within budget.

The Project Manager is also responsible for identifying business and technical requirements, developing, documenting, managing, and implementing changes to business processes to support project delivery.

How you will make a difference Managing multiple projects in parallel as approved on the IT Operating Plan and portfolio of related projects.

Managing the project scope and implementation of the project deliverables with the project resources throughout the project lifecycle.

Overseeing the scheduling and budgeting/cost estimations for projects.

Monitoring project progress and movement between phases.

Assisting project resources with a resolution of dependencies both technical and business to ensure the project objectives are met and expectations are aligned between technical teams and business stakeholders.

Participating in technical discussions and promoting a basic understanding of the solution technology to all stakeholders.

Managing the transition to IT operations support post-project implementation.

Developing and utilizing throughout the project implementation the required project documentation, including project plan, charter, risk and issues documents, progress tracking, post-implementation review, and project and staff communications.

Ensuring mitigation plans are properly identified, solutions, and implemented to manage project risks.

Following and promoting PMO processes within the Technology area and acting as a subject matter expert on PMO governance/adherence to the PMO processes for internal IT team members Directing external vendors and vendor resources to meet and exceed project and portfolio objectives.

Monitoring all project-related risks and issues, change challenges, and develop options and mitigation plans for review by the Director, Technology Business Office, and project sponsors.

Maintaining Business Process Management (BPM) methodologies and business analysis frameworks, promoting adopting process design standards and best practices in business analysis.

Requirements that are important to us Undergraduate Degree in Computer Science, Health Information Management, Health Informatics, Business Administration, or equivalent experience.

Six to ten years of Information Technology Project Management and Business Analysis.

PMI designation is a requirement; Project Management Professional (PMP).

Familiar with and experienced using tools like MS Office, Teams, SharePoint, Visio, MS Project, and Smartsheet to track project performance, schedule adherence, and project documentation.

LEAN/Lead Kaizen/Design Thinking is an asset.

Information Technology Infrastructure Library (ITIL) certification and knowledge is an asset.

Experience in Financial Analysis or budgeting projects.

Experience with systems development IT projects and integration approaches/platforms (e.g.

Microsoft platforms and tools, Salesforce, ERP, CRM, Oracle enterprise solutions).

Experience with business relationship management.

Knowledge of PMO and standard project management methodology (PMI).

Ability to collaborate with all areas of technology and experience with working in multiple stakeholder groups.

Experience with Business Analysis procedures, documentation, and requirements-gathering techniques.

Experience in vendor management or related discipline.

The OMA has moved to a permanent hybrid work environment.

As such, the individual in this position will be required to work a minimum number of days in our Toronto office.

What do we have to offer you?

A work environment whose values are to be respectful, bold, responsive, and transparent in our work and our behaviours A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity A commitment to growth and development through paid professional development and continuous in-house learning A friendly and flexible hybrid work environment Competitive total rewards package including a hiring salary range of $92,835-$98,640 plus pension plan and a bonus program Exceptional group benefits package, including a spending account and a robust wellness program An organization that has been recognized as a Greater Toronto’s Top Employers for six consecutive years.

As a condition of employment, OMA conducts background checks and reference checks for all open positions.

• Facebook | Twitter | Instagram | YouTube | LinkedIn ­­ We're excited to share this opportunity, which is for an existing vacancy on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.

The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

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