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Technical engineer Jobs in Ottawa, ON

Last updated: 6 days ago
Technical Support Engineer

Technical Support Engineer

FortinetOttawa, ON, Canada
CA$80,000.00–CA$120,000.00 yearly
Full-time
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...Show moreLast updated: 30+ days ago
  • Promoted
Signal Integrity Technical Marketing Engineer

Signal Integrity Technical Marketing Engineer

Advanced Micro DevicesOttawa, ON, Canada
Full-time
WHAT YOU DO AT AMD CHANGES EVERYTHING.We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that ...Show moreLast updated: 12 days ago
  • Promoted
Technical Specialist

Technical Specialist

Phoenix Contact CanadaOntario, Canada, Canada
Full-time
The Technical Specialist will effectively provide Phoenix Contact’s customers with in-depth knowledge and expertise on all Phoenix Contact products including but not limited to Industrial automatio...Show moreLast updated: 16 days ago
  • Promoted
Technical Software Consultant

Technical Software Consultant

ROSSOttawa, ON, Canada
Full-time
Our client is a leader in business intelligence and analytics.This is your chance to join this great organization which has been included on. Best Companies to Work For" for nine consecutive years.U...Show moreLast updated: 20 days ago
  • Promoted
Technical Writer

Technical Writer

RBROttawa, ON, Canada
Full-time
At RBR, we’ve been making waves since 1973! We create cutting-edge instruments that explore the most remote parts of our planet, from the crushing depths of the ocean to the icy reaches of the pole...Show moreLast updated: 6 days ago
  • Promoted
Technical Writer

Technical Writer

Sonovision Canada Inc.Ottawa, ON, Canada
Full-time
Are you a rockstar technical writer looking to make your mark in the world of aerospace? Look no further! We are seeking a dynamic and organized individual to work on our writing team.With competit...Show moreLast updated: 6 days ago
Customer & Product Support / Test Engineer / Technical Sales Engineer

Customer & Product Support / Test Engineer / Technical Sales Engineer

Diagnostic Solutions InternationalOntario, CA
CA$40.00 hourly
Full-time
Manage Domestic and International sales, customer support, and product support efforts as directed by the Business & Operations Manager. Support Sales / Business Development Manager -via- technical ...Show moreLast updated: 30+ days ago
  • Promoted
Technical Services Manager

Technical Services Manager

VerrusOntario, Canada, Canada
Full-time
Technical Services ManagerAre you a proven leader in underground gold mining? Our client, a high-grade gold development company, is seeking a Technical Services Manager to drive excellence in their...Show moreLast updated: 11 days ago
Technical Project Manager

Technical Project Manager

Searidge TechnologiesOttawa, ON, CA
Temporary
Quick Apply
Job Summary Job Title : Technical Project Manager Headquarters : Ottawa Job Location : Ottawa (Hybrid) Job Type : Fixed-Term (9-month Contract) About Us Searidge Technologies, a global leader and pre...Show moreLast updated: 9 days ago
  • Promoted
Technical Writer

Technical Writer

Quarry ConsultingGreater Ottawa Metropolitan Area, Canada
Full-time
Remote - some on-site in Ottawa.Reliability or Secret on-hand required • • •.Experience with MD Dynamics online and SharePoint online implementation. Experience with CRM, ERP, Supply Chain and Financia...Show moreLast updated: 6 days ago
  • Promoted
Technical Architect - Level 3

Technical Architect - Level 3

Randstad CanadaGatineau, Ontario, CA
Temporary
Quick Apply
Do the words Target State Architecture grab your attention?.When conducting architecture assessments are you in the flow?. Can you develop roadmaps with one hand tied behind your back?.If so, our va...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Specialist

Technical Sales Specialist

MiTek Industries IncON, Canada
Full-time
This role will support outside sales with preliminary truss design and building modeling to architects and structural engineers. Additionally, this role will help customers with software training an...Show moreLast updated: 6 days ago
  • Promoted
Technical Account Manager

Technical Account Manager

MBR PartnersON, Canada
Full-time
Our client is a vendor for the telecommunications industry headquartered in Luxembourg.They are a 100 people growing company assisting telecommunications service providers around the world.A Day in...Show moreLast updated: 6 days ago
  • Promoted
Technical Project Manager

Technical Project Manager

Searidge Technologies Inc.Ottawa, ON, Canada
Temporary
Searidge Technologies, a global leader and preferred partner for Remote Tower and Digital Airport solutions, is currently recruiting for a Technical Project Manager who is ready to work in a fast-p...Show moreLast updated: 7 days ago
(Remote) Technical Support Engineer

(Remote) Technical Support Engineer

N. Harris Computer Corporation - USAOntario, Canada
CA$80,000.00–CA$120,000.00 yearly
Remote
Full-time
Silverblaze is looking for a Technical Support Engineer to join our team!.We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. This role will be an integral part of our...Show moreLast updated: 30+ days ago
Transportation Engineer / Technical Proposal Writer

Transportation Engineer / Technical Proposal Writer

Dillon ConsultingOttawa, ON, CA
CA$85,000.00–CA$115,000.00 yearly
Full-time
Collaborate with multidisciplinary teams, including proposal specialists & coordinators, sales, engineering, sub consultants, partners and other subject matter experts, to gather information and in...Show moreLast updated: 30+ days ago
  • Promoted
Technical Writer

Technical Writer

2i Solutions, IncOttawa, ON, Canada
Temporary
We have an excellent 6 months contract opportunity for a Technical Writer in Ottawa.Eligible for Reliability level Federal Security clearance is mandatory. Experience developing thought-provoking vi...Show moreLast updated: 6 days ago
Technical Writer

Technical Writer

SonovisionOttawa, ON, CAN
Full-time
Quick Apply
Are you a rockstar technical writer looking to make your mark in the world of aerospace? Look no further! We are seeking a dynamic and organized individual to work on our writing team.With competit...Show moreLast updated: 30+ days ago
  • Promoted
Technical Implementation Manager

Technical Implementation Manager

Sage RecruitingOntario, Canada, Canada
CA$80,000.00–CA$115,000.00 yearly
Full-time
Sage Recruiting is looking for a Technical Implementation Manager to join a SaaS company building software for nonprofits and associations. Our client offers a diverse range of solutions, including ...Show moreLast updated: 18 days ago
  • Promoted
Technical Writer

Technical Writer

RBR Ltd.Ottawa, ON, Canada
Full-time
At RBR, we believe that our employees are our most valuable asset.In fact, we attribute our success as a company in part to our ability to recruit, hire, and maintain a skilled and productive work ...Show moreLast updated: 6 days ago
Technical Support Engineer

Technical Support Engineer

FortinetOttawa, ON, Canada
30+ days ago
Salary
CA$80,000.00–CA$120,000.00 yearly
Job type
  • Full-time
Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a Technical Support Engineer to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing.

As a Technical Support Engineer, you will :

  • Provide basic troubleshooting on the core Fortinet products - Fortigate
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer system information
  • Recommend corrective actions based on analysis
  • Provide Customer education where needed due to gaps in networking, product knowledge etc.
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions.
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation

We Are Looking For :

  • Candidate with minimum 3 Plus years of experience in a technical support or system administration role in a networking / security company or equivalent education
  • Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
  • Deep working knowledge of operating systems Windows, OSX, Linux
  • Strong understanding of TCP / IP, routing protocols, L2 / L3 switches.
  • Experience with security products -firewalls, IDS / IPS, VPN, virus scanning.
  • Strong troubleshooting and problem-solving skills
  • Past experience using AI tools to help the effectiveness of your day-to-day activities
  • Previous call center experience, preferably supporting data networking products and / or security products is desirable.
  • Bilingualism in French is desirable
  • Strong communication skills, both written and verbal
  • About Our Team :

    Join the Fortinet TAC Ottawa team, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction. We embrace Fortinet’s core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges. Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining

    Fortinet’s high standards of excellence in cybersecurity solutions

    Why Join Us :

    We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

    Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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