Technical communicator • ottawa on
The Consultant will be responsible for providing the following Services to the Bank:.Under the direction of the Assistant Director of Service Management Platform:.Perform ServiceNow Business Contin... Show more
March Networks is proud to be recognized as one of Ottawa’s Best Places to Work.March Networks is an established global leader in the video surveillance industry and works with the world’s largest ... Show more
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more
Due to the nature of the work and operational requirements, this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework).At the NRC, we recognize... Show more
Chief Marketing Officer (CMO) About the Company Globally distributed software platform providing testing management services Industry Information Technology and Services Type Privately Held, VC... Show more
Technical Project Manager – Embedded Software.For over forty years our companies, industry-leading manufacturers and distributors of high-quality, luxury consumer audio products, have set the stand... Show more
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat... Show more
QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive.The business leads the way in delivering safe ... Show more
TalentLab is a specialized recruitment firm connecting exceptional technical talent with innovative companies across Ottawa and beyond.We’re growing our team and looking for a .This is a great oppo... Show more
IT Support Analyst/Systems Administrator .We are looking for an intermediate level ( 5 years exp) resource to provide full-time, frontline IT support/administration to one of our clients (a global ... Show more
The Technical Product Manager plays a cross-functional role supporting proposal development, platform product marketing, partner enablement, and R&D collaboration.This position is responsible for p... Show more
OTA) (Gatineau, Qc)/ Acceptable Technical Organization (ATO) Supervisor (Gatineau, Qc).Afin de fournir un soutien en service continu à la flotte Griffon, tout en faisant avancer simultanément une m... Show more
Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application.At Hydro Ottawa, we empower the lives of the people in the communities ... Show more
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
Ottawa’s tech sector is growing, and so are the opportunities! If you’re exploring your next role in tech,.Led by Invest Ottawa, the city’s lead economic development agency, this initiative works a... Show more
Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster i... Show more
OUR STORY TechInsights is the information Platform for the semiconductor industry.Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and su... Show more
CAD per year; competitive salaries will be negotiated commensurate with experience — this range is a guideline.About Q-Block Computing: .Q-Block Computing builds quantum systems that operate i... Show more
At Entrust, we’re shaping the future of identity centric security solutions.From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration... Show more
Role: ServiceNow Technical Advisor
Contract work: 37.7 hours (Overtime may be required)
Location: Remote
Terme: Start Aug 24th, Term: 1.5 years
Security Clearance: Reliability
Language: English
Scope:
The Consultant will be responsible for providing the following Services to the Bank:
Under the direction of the Assistant Director of Service Management Platform:
Perform ServiceNow Business Continuity Management (BCM) and Crisis Management feasibility assessments and develop roadmap
Participate in business process redesign workshops
Collaborate and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
Establish a technical project plan with key milestones and provide status updates
Create ServiceNow epics and stories
Document key technical decisions, issues, and enhancements through the entire development lifecycle
Assist the project team in resolving technical issues
Report on development work progress
Collaborate with the support team to ensure transition from development to operation
Provide technical guidance and expertise to various stakeholders throughout the project lifecycle
Communicate effectively and collaborate with project team members and key stakeholders across all phases of the project
Perform ServiceNow SAM Pro feasibility assessments and develop roadmap
Facilitate and participate in business process redesign workshops
Facilitate and contribute on the prioritization of functional
Qualifications & Skills
The Consultant should have the following qualifications and skills:
University degree or college diploma in business administration, statistics, or a related field
A minimum of five (5) years of recent demonstrated experience as a technical lead for ServiceNow implementations
A minimum of three (3) years of recent demonstrated experience with ServiceNow SAM Pro related projects
Demonstrated hands-on experience configuring and working with the ServiceNow Software Asset Management Professional (SAM Pro) module
Demonstrated experience designing and configuring ServiceNow solutions based on business and technical requirements
Demonstrated experience supporting the ServiceNow development lifecycle (design, build, test, deployment, and transitioning to operations)
Additional Qualifications
Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure
Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
Demonstrated experience working and leading discussions with a broad set of stakeholders
