Technical communicator Jobs in Ottawa, ON

Are you ready to lead a major ERP modernization? Do you have hands-on experience helping organizations transition seamlessly from Unit4 Desktop to Web environments?

Can you leverage modern tools to boost efficiency? Are you skilled at utilizing AI tools and custom automation to clear development backlogs and optimize report builds?

Do you want long-term project stability? Are you looking for a fully remote, long-term engagement through September 2027 where you can own full lifecycle development and system support?

If so, we want to hear from you!

Our Fed Gov client is seeking an ERP Technical Analyst for a fully remote contract through September 2027 to drive core modernizations within its Unit4 ERP system. Reporting to the Senior Program Manager of Digital Data Solutions, you will tackle a backlog of report automations, lead the user migration from Unit4 Desktop to Web, integrate AI efficiencies into custom code lifecycles, and provide system administration and technical support across the organization.


Advantages
Remote work within Canada
1-year contract to start with potential to extend

Responsibilities
- System Support & Administration: Provide front-end and technical Unit4 ERP support, user administration, troubleshooting, testing, and vendor coordination.
- Development & AI Integration: Lead the full lifecycle of custom code and report development, from design through deployment - leveraging AI tools where applicable to drive efficiencies. - Environment Migration: Assist in transitioning users from Unit4 Desktop to Web environments.
- Automation & Change Backlog: Develop technical solutions, configurations, and scripts to clear backlogs for automation and custom report requests.
- Documentation & Compliance: Maintain technical documentation, process records, and knowledge repositories while adhering to security standards and formal Request for Change (RFC) workflows.

Qualifications
- Valid Secret Level Security Clearance (federal)
- Extensive technical experience with Unit4 ERP administration, configuration, and custom reporting tools.
- Hands-on experience supporting desktop-to-web application conversions.
- Ability to identify and utilize modern AI tools to streamline technical workflows.
- Strong track record of drafting comprehensive technical design and deployment documentation.
- Knowledge of compliance requirements under Canada's Official Languages Act.

Summary
If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however, only those with relevant experience will be considered.

We look forward to hearing from you!

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures that must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.