Technical analyst • saanich bc
Our client is an established international high-tech organisation and fully-fledged Managed Service Provider supporting a diverse range of well-known businesses.They are seeking an experienced Tech... Show more
VERB is a digital marketing agency located in downtown Halifax, Nova Scotia.Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, ... Show more
Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter.At Cayenta, Support is about solving problems, building knowledge, and continuously improving ho... Show more
Our consumer business client is seeking a.Oracle Cloud Application Developer (10+ years) to enhance and integrate Oracle Fusion Cloud ERP applications using Oracle Integration Cloud, SQL, and PL/SQ... Show more
Education, Training And Experience.A level of education, training and experience equivalent to graduation from a recognized degree or diploma program in Computer Science, with five (5) years' recen... Show more
Salary Range: $80,000 - $95,000.Our client is a well-established architecture practice based in Victoria, recognized for delivering thoughtful, community-focused design across Vancouver Island and ... Show more
Senior Journeyperson Gasfitter — Class A.Day shift, with possible overtime, on-call rotation, or project-based work depending on employer needs.This opportunity is best suited to a senior-level gas... Show more
Senior Marine Systems Engineer.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals w... Show more
Onsite, full time at our Buyerlink office right on the Inner Harbour of Victoria, BC! .Standard full-time business hours, with an early overlap window with our Armenia team .We operate a marketplac... Show more
At Graham, one of North America’s largest general contractors, we don’t just construct buildings, we create spaces that shape lives and strengthen communities.As part of our Buildings division, you... Show more
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
Are you an experienced Technical Writer with adequate knowledge of the field? This role maybe a good fit for you.As part of the AJISS Coastal Support team, the Technical Specification Writer will s... Show more
Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positi... Show more
VERB is a digital marketing agency located in downtown Halifax, Nova Scotia.Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, ... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continu... Show more
Education, Training And Experience.Bachelor degree in a program such as, Health Information Science, Computer Science, Electrical Engineering or other relevant discipline; and, .Five (5) years rece... Show more
Water Treatment Engineer .This position may be based in .Kelowna, Burnaby, or Victoria .Technical Leads and multidisciplinary teams across British Columbia.Serve as a senior technica... Show more
At AbeBooks, we are reimagining how customers discover the millions of printed works available from sellers across the world.As a Senior Product Manager - Technical, you will define the strategic v... Show more
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You’ll lead with purpose, breaking down barriers to innovati... Show more
Our client is an established international high-tech organisation and fully-fledged Managed Service Provider supporting a diverse range of well-known businesses. They are seeking an experienced Technical Support Engineer who can provide dependable technical support while confidently handling hands-on work at customer locations.
This is a practical and varied position for someone who enjoys troubleshooting, working with different technologies and providing a high level of service to customers.
What You'll Be Doing
Take ownership of customer technical queries and provide appropriate support.
Travel to customer sites to investigate faults, implement fixes and complete maintenance activities.
Manage incoming support tickets and requests through the Service Desk platform.
Keep customers informed about progress and resolution times in accordance with SLAs.
Escalate serious or business-critical incidents when required.
Plan and manage daily priorities to ensure work is completed efficiently.
Monitor customer systems and environments and ensure their technology continues to support business requirements.
Install, configure, test, maintain and repair IT equipment and software.
Maintain clear records of technical activity, ticket updates and outstanding tasks.
Deal with urgent incidents both remotely and on-site.
Benefits
Salary between £30,000 and £40,000 per year, based on experience.
40 days' annual leave.
You should have a minimum of 5 years' relevant IT experience and be comfortable working across a broad technical environment, including:
Cyber Essentials and GDPR security standards, with hands-on implementation experience (mandatory).
Microsoft 365, including Email, SharePoint, Teams and OneDrive (mandatory).
Intune, RMM technologies and telephone systems.
Installation and maintenance of networks, including switches, routers, APs, DHCP, DNS, TCP/IP, VLANs and firewalls.
Working alongside external suppliers and service providers to resolve technical matters.
Following established procedures and recognised IT best practices.
Windows Server 2016, 2019 and 2022, including Group Policy and security settings.
Azure administration and implementation.
Windows 10, Windows 11 and Mac systems.
Client-specific builds, imaging and deployment.
Strong communication skills and a customer-focused approach.
The ability to investigate and resolve technical problems with minimal supervision.
A collaborative and reliable approach to teamwork.
