Technical analyst Jobs in Richmond, BC

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

As a Technical Architect – Dell Technologies, you will be a trusted technical advisor and subject-matter expert responsible for helping customers design, modernize, and optimize their on‑premises and hybrid infrastructure using the Dell Technologies portfolio.

In this individual contributor role, you will lead complex technical engagements across the sales lifecycle—shaping solution strategy, influencing architectural decisions, and ensuring customers achieve measurable business outcomes. You will also play a critical role in growing Softchoice’s Dell business by enabling sales teams and strengthening strategic partnerships with Dell field organizations.

What you’ll do:

Architecture & Solution Design

• Architect end‑to‑end infrastructure solutions leveraging Dell Technologies, including compute, storage, data protection, HCI, and hybrid cloud platforms.
• Translate customer business and technical requirements into scalable, resilient, and secure solution designs.
• Develop architecture diagrams, technical documentation, and Bill of Materials (BOMs) aligned to customer outcomes.

Pre‑Sales Technical Leadership

• Serve as the senior technical resource on Dell‑focused opportunities, supporting customer meetings, workshops, presentations, and evaluations.
• Partner closely with sales teams to define solution strategy, scope opportunities, and support Statements of Work (SOWs).
• Provide technical leadership throughout the opportunity lifecycle, from discovery through close.

Customer Advisory & Trust Building

• Act as a long‑term trusted advisor, helping customers with infrastructure modernization, lifecycle planning, performance optimization, and cost efficiency.
• Communicate complex technical concepts clearly to both technical and executive audiences.
• Guide customers on best practices, architectural tradeoffs, and future‑state roadmaps.

Vendor & Partner Alignment

• Maintain deep expertise across the Dell Technologies portfolio, including pricing programs, promotions, and deal registration processes.
• Collaborate with Dell field sales and specialists to align go‑to‑market strategies and maximize joint success.
• Maintain required Dell certifications and attend vendor and Softchoice enablement sessions.

What you’ll bring to the table:

• 5+ years of experience in technical architecture, pre‑sales engineering, or infrastructure consulting roles.
• Strong hands‑on and architectural expertise with Dell Technologies solutions.
• Experience designing hybrid infrastructure environments, including virtualization and cloud‑integrated architectures.
• Proven ability to lead complex technical conversations and influence solution decisions in customer‑facing scenarios.
• Excellent communication and presentation skills.
• Dell Technologies certifications strongly preferred.
• Experience working within a technology reseller, integrator, or services organization preferred.

Compensation:

A reasonable estimate of the current base pay range for this position is $66,560 to $83,200 annually + 20% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7424

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