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Support engineer Jobs in Halifax, NS

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Last updated: 21 hours ago

Senior Production Support Engineer-REMOTE-Halifax

NTTHalifax, CA-NS, Canada
Remote
Full-time

We are currently seeking a Senior Production Support Engineer-REMOTE-Halifax to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).Senior Production Support Engineer.Senior Production Suppo...Show more

Coupa CLMA Technical Lead - Manager - 68497231

CognizantHalifax,NS-6940 Mumford Rd, Nova Scotia, CA
Full-time

As a Senior Contract Management Specialist, you will make an impact by optimizing and supporting Coupa CLMA while overseeing Coupa P2P processes to ensure compliance and operational efficiency.You ...Show more

 • Promoted • New!

Shift Engineer

Events EastHalifax, NS, CA
Permanent

THE ORGANIZATION:At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office.Our people and our community make us the favou...Show more

Service Support Officer

ScotiabankHalifax, NS, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Service Support Officer contributes to the overall success of the Private Banking team by e...Show more

Senior Analyst - Municipal Trade Support

0000050007 Royal Bank of Canada90 WESTERN PKY:BEDFORD
Full-time

Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department or function at a broader level.This person is ab...Show more

Unix Application Support Engineer – SQL, Control-M & ServiceNow

Astra North Infoteck Inc.Halifax, NS, ca
Full-time
Quick Apply

Unix Application Support Engineer – SQL, Control-M & ServiceNow.Halifax, NS (Hybrid – 4 Days WFO).The candidate will be responsible for monitoring, troubleshooting, and supporting critical applicat...Show more

Nanny Wanted - Home Manager / Housekeeper With Childcare Support (Live Out, Permanent)

CanadianNanny.caBedford, Nova Scotia, Canada
Permanent

Household Assistant (Not a Nanny Role | Flexible, Well-Paid, High-Trust) **Location:** Halifax Regional Municipality **Hours:** Flexible, approximately 25–40 hours per week **Pay:** $20–25/hour ove...Show more

 • Promoted

Deskside Support

PeopleToGoHalifax, NS, Canada
Full-time +1
Quick Apply

Deskside Support/Help Desk/Field Service Technician.Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activi...Show more

Reception & Administrative Support

Seaboard Transport GroupDartmouth, NS, CA
Full-time

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.It is ou...Show more

Electrical Engineer

Kleinschmidt GroupHalifax, NS, CAN
Full-time +1
Quick Apply

Halifax, NS or Peterborough, ON.Our flexibility and core value of relationships allow us to offer employees the opportunity to work in a hybrid environment including working from the office and rem...Show more

Remote Support Representative - $21.50 / hour

Tim's FinancialDartmouth, Nova Scotia
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show more

Technical Support - Work from Home

TeleperformanceHalifax, NS, CA
Remote
Full-time +1

Technical Support Representative.You won’t just answer calls — you’ll guide customers through solutions, build trust, and take ownership of the entire customer experience.Technical Support Represen...Show more

Home Support Assistant

Earth Angels Home CareDartmouth, Nova Scotia, Canada
Part-time

Make a Real Difference, Every Day! Be a Home Care Angel with Earth Angels in Halifax!.Are you a kind-hearted and reliable person looking for a truly fulfilling role? At Earth Angels Home Care, we'v...Show more

Geomatics Technical Support Specialist

BrandtHalifax, CA
Full-time

Brandt is seeking a motivated and technically skilled Technical Support Specialist to join our Engineered Solutions team at our.This position plays a critical role in supporting customers and inter...Show more

Remote Support Representative Bilingual - $24 / hour

Teladoc HealthHalifax, Nova Scotia
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ...Show more

IT Desktop Support

NSCAD UniversityHalifax, NS, CA
Permanent

Reporting to the Director, Computer Services, the IT Desktop Support role is responsible for desktop support relating to the administrative computing needs of the faculty and staff of NSCAD Univers...Show more

Senior Analyst - Municipal Trade Support

Royal Bank of Canada>BEDFORD, Canada
Full-time

Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department or function at a broader level.This person is ab...Show more

Integration Engineer

Build Nova ScotiaHalifax, NS, CA
Temporary

The Integration Engineer will turn AI models into usable products (e.This position will be responsible for integrating AI products into enterprise systems, ensuring applications are secure, optimiz...Show more

Senior Production Support Engineer-REMOTE-Halifax

NTT DATA ServicesHalifax, NS, CA
Remote
Full-time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now....Show more

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Senior Production Support Engineer-REMOTE-Halifax

Senior Production Support Engineer-REMOTE-Halifax

NTTHalifax, CA-NS, Canada
14 days ago
Job type
  • Full-time
  • Remote
Job description
JOB DESCRIPTION

Req ID: 366984

We are currently seeking a Senior Production Support Engineer-REMOTE-Halifax to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

Senior Production Support Engineer

About the Role

We are seeking a Senior Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience.

Key Responsibilities

  • Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance.
  • Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines.
  • Provide customer-focused support, ensuring timely communication and resolution of incidents.
  • Review existing systems and propose/implement enhancements for scalability and reliability.
  • Perform root cause analysis and recommend break-fix solutions for code and database issues.
  • Collaborate with cross-functional teams including business, risk, and IT stakeholders.
  • Participate in on-call rotations and provide support during off-hours/weekends as needed.
  • Document incidents, resolutions, and system changes for knowledge base and audit purposes.

Preferred Experience

  • 5+ years experience in .NET Production application support.
  • 3+ years experience with ETL tools such as Informatica or Microsoft SSIS.
  • 1+ year experience with AWS cloud services.

Preferred Skills

  • Strong expertise in .NET and ETL tools (Informatica or SSIS).
  • Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML.
  • Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability.
  • Skilled in query performance optimization and database tuning.
  • Experience in upgrading, configuring, and debugging existing systems.
  • Strong problem-solving skills for triaging complex issues and handling escalations.
  • Familiarity with modern data security and privacy practices.
  • Excellent communication skills and ability to work across diverse teams.
  • Process-oriented mindset with adaptability to change.
  • Commitment to SLA adherence and delivering high-quality customer support.
  • Willingness to provide after-hours and weekend support when required.
  • Strong organizational and time management skills.
  • High integrity in handling confidential information.

Nice to Have

  • Knowledge of the Insurance industry is a plus.

Basic Qualifications

Minimum 5 years Application Management experience

Minimum 3 years Data Intelligence Management

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.