Support engineer • halifax ns
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Req ID: 397396
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Application Support Analyst - Finance (Hyperion) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).
We are seeking an experienced Support Analyst with financial domain expertise and hands on exposure to enterprise finance applications. The ideal candidate will have a background in financial consolidation, reporting, banking, and payments, along with experience working across modern financial platforms such as Hyperion (HFM/Essbase). This role requires someone who can collaborate with Finance, IT, and Operations teams to support, and optimize existing financial systems and integrations.
Key Responsibilities
1. Systems Support & Enhancements3
- Provide technical and functional support for financial applications.
- Act as the primary liaison between business users and IT for issue resolution, enhancements, and optimization efforts.
- Provide hands on technical support for Hyperion (HFM/Essbase).
- Ability to troubleshoot issues and drive issue resolution.
2. Integration & Data Flow
- Ensure seamless data exchange between finance systems such as Hyperion, ERP and banking interfaces.
- Understand and support application integrations.
3. Continuous Improvement
- Recommend technology and process improvements that enhance operations efficiency.
- Work with cross functional teams to automate manual financial workflows using the appropriate tools.
Required Skills
- 5+ years of Financial Domain Experience
- 5+ years of hands on experience with Hyperion
- 5+ years of application monitoring and support
- 5+ years of hands on experience working with cross functional teams on integrations, testing, and issue triage
- Understanding of financial controls, audit principles, and compliance
- Experinece with onsite/offshore model
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
