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Support engineer Jobs in Coquitlam, BC

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Support engineer • coquitlam bc

Last updated: 5 days ago
Technical Support Specialist

Technical Support Specialist

PosiTrace by Global Fleet Management Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
As a Positrace Bilingual Technical Support Specialist English-Spanish, your primary responsibility is to provide first-level technical support for customers using our GPS products and services.You ...Show moreLast updated: 6 days ago
User Support Technician

User Support Technician

DCS Technologies Inc.Surrey, Metro Vancouver Regional District, CA
Full-time
With a commitment to excellence, integrity, and long-term partnerships, we specialize in delivering tailored software and technology services that drive growth, boost productivity, and ensure digit...Show moreLast updated: 6 days ago
  • Promoted
Support Engineer - DevOps Products

Support Engineer - DevOps Products

Targeted TalentBurnaby, BC, Canada
Full-time
Support Engineer – DevOps Products.If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you ...Show moreLast updated: 30+ days ago
Desktop Support Administrator

Desktop Support Administrator

Skybox LabsBurnaby, Metro Vancouver Regional District, CA
Temporary
Recognized as one of BC's Top Employers (2025), SkyBox Labs is a game development studio that works on some of the world’s most iconic games. The studio is currently co-developing Halo Infinite, wor...Show moreLast updated: 6 days ago
Desktop Support Engineer (Level 2)

Desktop Support Engineer (Level 2)

Nsc GlobalBurnaby, Metro Vancouver Regional District, CA
Full-time
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.NSC Global provides global network implementation and support solutions to world-class organizations deliv...Show moreLast updated: 26 days ago
Home Support Worker

Home Support Worker

Grace MercadoCoquitlam, Metro Vancouver Regional District, CA
Full-time
NOC Job Code / Title : 44101 - Home Support Worker.Work at employer’s / client’s home.Secondary (high) school graduation certificate. Work must be completed at the physical location.There is no option to...Show moreLast updated: 6 days ago
Production Support

Production Support

WyldPitt Meadows, Metro Vancouver Regional District, CA
Full-time
Pitt Meadows – British Columbia, Canada.Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors.When...Show moreLast updated: 6 days ago
Learning Support Paraeducator - Impactful Classroom Support

Learning Support Paraeducator - Impactful Classroom Support

Vancouver Public SchoolsPort Moody, BC, CA
Full-time
A local educational institution in Port Moody is establishing a hiring roster for Learning Support Paraeducators.This position focuses on providing one-on-one support to students and requires quali...Show moreLast updated: 30+ days ago
Clinical Support Worker – Recovery & Housing Support

Clinical Support Worker – Recovery & Housing Support

Phoenix Drug & Alcohol Recovery and Education SocietySurrey, Metro Vancouver Regional District, CA
Full-time
A community support organization is currently seeking a Clinical Support Worker for a full-time temporary role in Surrey, Canada. This position is focused on providing necessary support and monitori...Show moreLast updated: 6 days ago
L2 / L3 Technical Support Engineer

L2 / L3 Technical Support Engineer

New Charter Technologies, LlcPort Coquitlam, Metro Vancouver Regional District, CA
Full-time
L2 / L3 Technical Support Engineer page is loaded## L2 / L3 Technical Support Engineerlocations : ActiveCo BC - Port Coquitlamtime type : Full timeposted on : Posted 6 Days Agojob requisition id : ...Show moreLast updated: 30+ days ago
Business Decision Support Professional

Business Decision Support Professional

Randstad CanadaBurnaby, British Columbia, CA
Full-time +1
Quick Apply
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?.Do you have outstanding relationships and a creative streak? Do you have stro...Show moreLast updated: 30+ days ago
home support worker

home support worker

Comfort KeepersSurrey, Metro Vancouver Regional District, CA
Full-time
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Work setting : Work in employer's / client's home. Administer bedside and personal care.Assist clients with bat...Show moreLast updated: 5 days ago
International Support Specialist

International Support Specialist

BurnabyBurnaby, British Columbia, Canada
Part-time
The International Student Assistant as part of an integrated educational team works closely with the International Education Office staff and district staff to provide added support to internationa...Show moreLast updated: 30+ days ago
Senior Engineer - System Modelling & Planning Support

Senior Engineer - System Modelling & Planning Support

BC HydroBurnaby, Metro Vancouver Regional District, CA
Full-time +1
Senior Engineer - System Modelling & Planning Support.The successful candidate will join the System Modelling & Planning Support (SM&PS) group (within Transmission Asset Planning) as a Senior Engin...Show moreLast updated: 21 days ago
Desktop Support Engineer II - Hands-on IT Troubleshooter

Desktop Support Engineer II - Hands-on IT Troubleshooter

NSC GlobalBurnaby, Metro Vancouver Regional District, CA
Full-time
A technology support company in Metro Vancouver is seeking a Desktop Support Engineer to manage computer systems and assist users. Responsibilities include troubleshooting and resolving issues, main...Show moreLast updated: 30+ days ago
Community Support Worker

Community Support Worker

Pacific Coast Community ResourcesSurrey, Metro Vancouver Regional District, CA
Full-time +1
Pacific Coast Community Resources is currently recruiting part-time and casual staff to work with a disabled woman who lives with her mother in Surrey. The shifts are Thursdays and Fridays, 8 am to ...Show moreLast updated: 6 days ago
L2 / L3 Technical Support Engineer

L2 / L3 Technical Support Engineer

ActiveCo Technology Management, A New Charter Technologies CompanyPort Coquitlam, Metro Vancouver Regional District, CA
Full-time
L2 / L3 Technical Support Engineer page is loaded## L2 / L3 Technical Support Engineerlocations : ActiveCo BC - Port Coquitlamtime type : Full timeposted on : Posted Todayjob requisition id : JR052...Show moreLast updated: 30+ days ago
home support worker

home support worker

Government of CanadaSurrey, Metro Vancouver Regional District, CA
Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Work must be completed at the physical location. There is no option to work remotely.Work in employe...Show moreLast updated: 30+ days ago
  • Promoted
Clerical Office Support

Clerical Office Support

GCA EDUCATION SERVICES INC.Surrey, BC, Canada
Full-time +1
The Clerical Assistant assists the Administrator and Manager at GCA Education Services in a variety of clerical, administrative and receptionist duties. Responsibilities include administration of th...Show moreLast updated: 30+ days ago
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Technical Support Specialist

Technical Support Specialist

PosiTrace by Global Fleet Management Inc.Burnaby, Metro Vancouver Regional District, CA
6 days ago
Job type
  • Full-time
Job description

As a Positrace Bilingual Technical Support Specialist English-Spanish, your primary responsibility is to provide first-level technical support for customers using our GPS products and services.

You will be the initial point of contact for customers seeking assistance with various technical issues, ensuring that their problems are resolved in a timely and efficient manner. This role requires strong project management skills, an understanding of our GPS systems and the ability to communicate technical information in a user-friendly manner.

This role is critical in ensuring customers have a positive experience with our products and services. Your technical expertise and ability to communicate effectively with customers will be key in resolving their issues and fostering loyalty.

Responsibilities

  • Provide telephone and on-line technical support to existing customers in Canada, USA and in Mexico, including diagnosing and trouble-shooting GPS Tracking hardware and software issues
  • Take ownership of customer issues, showing urgency to resolve problems and following up until they are fully resolved.
  • Identify, analyze, and resolve customer technical problems efficiently.
  • Document all inbound and outbound activities in the support ticketing system.
  • Build lasting relationships with customers through excellent customer service, patience, empathy, and professionalism.
  • Communicate clearly and effectively, adapting to the user’s technical level.
  • Demonstrate a high level of initiative, suggesting improvements or solutions proactively.

Skills required

  • Experience : 3–5 years in Helpdesk or Technical Support roles providing services to external customers.
  • Technical Knowledge :

  • Linux operating systems.
  • Electronics knowledge.
  • Ability to diagnose and troubleshoot both software and hardware issues.
  • Knowledge of camera systems, networks, and connectivity (LAN / Wi-Fi / cellular) is a plus.
  • Soft Skills / Customer Service :

  • Excellent customer service skills, including patience, empathy, and professionalism.
  • Strong communication skills (English and Spanish, spoken and written).
  • Take ownership of issues and follow through until resolution.
  • Urgency to resolve problems and a proactive mindset.
  • High level of initiative and ability to work independently.
  • Other Skills :

  • Familiarity with SLAs (Service Level Agreements).
  • Strong organizational and time management skills with attention to detail.
  • Education

  • Bachelor’s degree in Information Technology, Electronics, or Engineering.
  • Terms of Employment

  • Full-time role
  • Monday to Friday
  • On-site
  • #J-18808-Ljbffr