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Last updated: 4 days ago

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
CA$20.00 hourly
Full-time

Are you passionate about delivering top-notch service and quality? Do you love connecting with people and driving business growth? Are you energized by helping others and solving problems? If you h... Show more

Remote Client Services Representative | Flexible Schedule

Global Elite TexasCoquitlam, British Columbia, Canada, V3B 5X5
Remote
Full-time

Remote Client Services Representative | Flexible Schedule.Build a Rewarding Career from Home.Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a... Show more

Remote Client Services Representative | Flexible Schedule

AO Garcia AgencyCoquitlam, British Columbia, Canada, V3B 5X5
Remote
Full-time

Build a Rewarding Career from Home.Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact? If you're motivated, people-focused, a... Show more

Bilingual Customer Service - Work from Home - Flexible Schedule

Teladoc HealthSurrey, British Columbia
CA$24.00 hourly
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

Online Consumer Research Participant

GL IncSurrey, British Columbia
CA$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Work - No Experience

OCPACoquitlam, British Columbia, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Nanny Wanted - Experienced Nanny Needed In Surrey, Bc $20/Hourly Apply Now!

CanadianNanny.caSurrey, British Columbia, Canada
CA$20.00 hourly
Part-time

We are a family in Surrey, British Columbia seeking a part-time, live-out nanny for our infant.We are looking for a caring and experienced individual who can provide attentive care to our little on... Show more

 • Promoted

Admin & Scheduler

Senior Helpers Surrey NorthSurrey, BC, CA
Part-time

Join a team that makes a difference in the lives of our clients and their families.If you are looking for a career that offers professional growth, a positive work environment with team morale and ... Show more

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaAnmore, British Columbia
CA$21.50 hourly
Remote
Full-time

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more

Delivery Driver - Flexible Schedule

Uber eatsPort Coquitlam, BC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

House Sitter Wanted - House Sitter Needed In Surrey, Bc $30/Hr Flexible Schedule

HouseSitter.comSurrey, British Columbia, Canada
CA$30.00 hourly
Full-time

I'm looking for a reliable house sitter to help with plant care, snow clearing, and managing trash & recycling while I'm away.My home is located in Surrey, British Columbia.The ideal ca... Show more

Product Tester - No Experience - Work From Home

OCPAPort Moody, British Columbia, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Product Tester

OCPAPort Moody, British Columbia, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service - Work from Home - Flexible Schedule

Tim's FinancialPort Moody, British Columbia
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Sitter Wanted - Seeking Reliable Sitter In Burnaby, Bc Earn $25/Hour! Flexible Schedule & Great

Sitter.comBurnaby, British Columbia, Canada
CA$25.00 hourly
Part-time

The Mcdonald family in Burnaby, British Columbia is seeking a reliable and caring sitter for our children who are in primary school.We are looking for someone to provide exceptional care and suppor... Show more

 • Promoted

Project Planning & Scheduling Specialist

AECOMBurnaby, British Columbia, Canada
Full-time

AECOM is seeking a Project Planning & Scheduling Lead to join our team in Burnaby, BC.This is a newly created position.At AECOM, we are delivering a better world.Whether improving your com... Show more

Pet Sitter Wanted - Seeking Reliable Pet Sitter In Burnaby, Bc Flexible Schedule & Passion For Pets

PetSitter.comBurnaby, British Columbia, Canada
Full-time

Hi there! My name is Anand, and I’m a passionate pet owner based in Burnaby, British Columbia.I’m currently looking for a caring and reliable pet sitter to help me provide the best care for my dogs... Show more

Warehouse Associate

IS2 Workforce SolutionsPort Coquitlam, BC, CA
Full-time
Quick Apply

Our client is currently seeking a reliable and motivated .If you enjoy hands-on work, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you... Show more

People also ask
Customer Care Specialist

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
25 days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Hybrid work schedule
  • 36-hr work week for a healthy work/life balance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Are you passionate about delivering top-notch service and quality? Do you love connecting with people and driving business growth? Are you energized by helping others and solving problems? If you have a strong desire to learn, grow, and contribute to success, we’d love for you to join our vibrant and thriving team at Ideal Siding.


At Ideal Siding, exceptional customer service is at the heart of what we do. We’re looking for a Customer Care Specialist who will be the first point of contact for our customers. As part of our team, you’ll engage with customers, understand their needs, and guide them in the right direction. Your clear communication, active listening skills, and empathy will play a crucial role in creating positive interactions and helping homeowners take the next step toward improving their homes. In our fast-paced environment, attention to detail and the ability to multitask are essential.

This is a hybrid role, with 1–2 days per week in our Burnaby office and the flexibility to work remotely the rest of the time.



Key Responsibilities:


  • Engage with customers in a friendly and professional manner, actively listening to their needs and concerns.
  • Provide prompt and accurate assistance to customers, addressing their inquiries and resolving issues effectively.
  • Collaborate with internal teams to ensure timely resolution of customer concerns and provide updates as needed.
  • Maintain detailed records of customer interactions and transactions for reference and future follow-up.
  • Continuously identify opportunities for improvement in processes and customer service delivery.
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
  • Coordinate and schedule meetings for our team of project managers, ensuring efficient planning and timely updates.

Qualifications and Skills:

  • Previous experience in a customer service, call centre, or administrative role is preferred but not required.
  • Previous experience working with a US customer database is preferred.
  • Must have proficiency in using customer support software and systems.
  • Strong passion for delivering exceptional quality of service.
  • Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
  • Empathy and strong problem-solving skills to effectively address customer needs and resolve issues.
  • Ability to work collaboratively in a team environment, sharing ideas and contributing to a positive work culture.
  • Proactive and adaptable mindset to handle changing customer demands and priorities.
  • Broad availability to accommodate shifts between 5:00 AM to 6:00 PM, including Saturdays once or twice a month.
  • This will be a hybrid role. To work from home, you must have a fast-speed internet connection. Reliability will be key.


Why you’ll love working with us:


  • Flexible hybrid schedule (1–2 days/week in-office)
  • Supportive and collaborative team environment
  • Opportunity to learn, grow, and advance your career
  • Be part of a reputable and fast-growing home improvement brand
  • Competitive wage starting at $20/hour, with an increase to $22/hour after a successful probation period.

If you’re ready to bring your energy, empathy, and professionalism to a team that values customer satisfaction above all else — we’d love to hear from you!



About Us:


Ideal Siding is one of the fastest-growing home improvement companies in Canada, specializing in high-quality siding replacement and installation. With a commitment to exceptional craftsmanship and customer satisfaction, we help homeowners across North America enhance the beauty, durability, and value of their homes.










Flexible work from home options available.

Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.