Program supervisor Jobs in Burlington, ON

Unit Summary

The Community and Population Health Services portfolio supports the advancement of integrated health and social services in hospital and into the community. The Program is responsible for the development and advancement of innovative partnerships with peer, community, academic partners and provides expert leadership in the area of pre- and post-acute care transitions.

The Community and Population Health Services portfolio is accountable for HHS' Population Health, Bundled Care and Alternate Level of Care strategies. The portfolio provides system-wide support through the Site Administrative Managers, Transitional Care & Discharge Specialists, ALC Navigators, Centralized Care and Transition Team, Hospital to Home, Integrated Comprehensive Care Program, and Inpatient Medical Psychiatry Consultation Liaison Teams. The McMaster Family Health Team (McMaster Family Practice, Stonechurch Family Health Centre and Canadian Blood Services) and Behavioural Supports Ontario (BSO) are aligned to the portfolio.

Position Summary

Provides administrative support to the Hospital to Home team and patients including the Clinical Manager ,and others as required within the Program. The Administrative Assistant supports the Clinical Managers to efficiently and effectively lead their teams. The Administrative Assistant has the ability to exercise good judgment in a variety of situations, maintain confidences while balancing multiple priorities including payroll/recruitment, managing calendars, coordinating meetings/events, preparing various materials and documents, attending meetings and recording minutes, monitoring action items and developing related reports.

The Administrative Assistant serves as a liaison to the Clinical Managers to keep them well informed of upcoming
commitments and responsibilities. Integral to providing information and clear communication relative to services, staff,
projects and issues within the Clinical Managers portfolios. This role requires excellent communication skills to effectively collaborate with managers, staff, patients, health care providers, other administrative assistants and the general public, ensuring strict confidentiality is maintained at all times.

Schedule Work Hours

Mon - Fri - days

Qualifications

1. Graduate of Community College Business Office Administration program or equivalent
2. Minimum 3-5 years current related experience
3. Demonstrated proficient computer skills in word processing, spreadsheets and database systems, for example: MS Access, MS Excel, MS Word, MS PowerPoint, Windows 2000, Outlook, 4. Excellent working knowledge of EPIC, Taleo, Kronos, Budget Tool, Management Resource Tool, Eway, Electronic Forms Ordering
5. Proficient keyboarding skills (60 w.p.m.)
6. Demonstrated expertise in minute-taking, transcription and ability in scheduling
7. Demonstrated excellence in effective communication and interpersonal skills within a professional environment
8. Demonstrated effective problem-solving abilities
9. Demonstrated ability to work effectively in a team environment
10. Ability to work on own initiative, organize and establish priorities and able to work in high volume, stressful environment
11. Demonstrated understanding of the corporate context, and ability to make suggestions and create systems which will assist the Program within this context
12. Demonstrated commitment to the HHS vision and continuous quality improvement
13. Demonstrated ability to appreciate confidential nature of position
14. Demonstrated interest in new learning

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.