Program supervisor Jobs in Dartmouth, NS

Job Summary

Printing Services is an Ancillary unit that provides cost effective, timely and high-quality print-related services in support of Dalhousie’s teaching, learning and research activities. Reporting to the Manager, Printing Services, the Operations Supervisor oversees daily printing operations, print project coordination, and campus-wide multifunction device services. The role supports the production team, manages vendor relationships and procurement activities, ensures quality customer service, and helps maintain efficient, cost-effective, and safe printing operations.

Key Responsibilities

• Coordinate daily printing operations by prioritizing print orders, allocating staff and equipment resources, and ensuring projects are completed accurately and on schedule.
• Manage outsourced print projects, including obtaining vendor quotations, submitting purchase requisitions, and coordinating with vendors for production and delivery.
• Oversee the fleet of multifunction devices across campus by coordinating installations, relocations, upgrades, maintenance, and vendor support to maximize equipment performance.
• Procure paper, supplies, and printing-related equipment, monitor inventory levels, and administer purchasing activities in accordance with university policies and procedures.
• Provide production support during peak periods by operating finishing equipment, troubleshooting technical issues, and ensuring safe and efficient production workflows.
• Support staff training, onboarding, and workflow coordination, while assisting with recruitment activities and escalating performance or operational issues as appropriate.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

• Completion of a vocational, skilled trades, or related two-year college program plus a minimum of five years of supervisory experience in a print production environment (or an equivalent combination of training and experience).
• Extensive knowledge of digital printing, offset printing, prepress, finishing methods, print production workflows, and cost estimating.
• Strong organizational, multitasking, and problem-solving skills with the ability to manage changing priorities and deadlines.
• Demonstrated ability to provide technical guidance, staff training, and safety instruction in the operation of print production and finishing equipment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and database applications.

Assets

• Experience managing a fleet of multifunction devices (MFDs).
• Graphic and Print Production certification or related print industry training.
• Experience with large-format, high-volume, and commercial printing operations.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s competencies, in particular:

- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees (NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.