Program manager Jobs in Richmond Hill, ON

Job Title: Client Solutions Manager, Inventory

Location: Concord, Ontario

Shift Time: 8:00am to 4:30pm (In-Office)

Terms: Permanent Full-Time

Salary: $70,000 - $100,000

Existing Vacancy: Yes

Reports To: Senior Warehouse Manager

About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent.

Job Purpose:

Responsible for managing the Inventory Team, overseeing / maintaining timely updates of the Warehouse Management System (WMS) records to meet customer SLA expectations. Able to utilize inventory tracking software for inventory control procedures, review stock, document daily shipments and deliveries for inventory replenishment, and analyze suppliers to minimize costs.

Duties & Responsibilities:

• Support Company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success.
• Live our company core values and support a well-organized, respectful, and service-focused work environment.
• Manages inventory tracking systems to record deliveries, shipments and stock levels
• Evaluates deliveries, shipments and product levels to improve inventory control procedures
• Analyzes daily product and supply levels to anticipate inventory problems and shortages
• Supervise the daily operations of the Inventory department
• Provide leadership and guidance on best practices to the Inventory team
• Optimize inventory management procedures to ensure effectiveness and accuracy
• Oversee and assist team in receiving products and processing orders into the inventory program
• Audit and verify inventory quantities for customers.
• Provide daily reporting to customers and internal stakeholders as required
• On-going verbal and written communication with clients
• Collaborate with the warehouse team for receipts and order picking to ensure inventory accuracy
• Maintain Account assignments and ensure team is cross trained providing 3 trained per account.
• Coach, mentor, lead and develop team members to support personal growth and development I.E; fully cross train team members
• Be an advocate for company initiatives
• Participate in the development and implementation of KPI goals, objectives, policies, and priorities of the department as per Management direction
• Evaluate employee performance and provide constructive feedback
• Enforce company policies & procedures
• Participate and complete employee appraisals
• Participate in onboarding new employees as needed

Mindset & Personality:

Professional & Educational Background:

Skills & Ability:

• Analytical: Solid understanding of mathematic basics with the ability to problem-solve
• Accuracy: Strong attention to detail and ability to provide accurate reporting to management
• Communication: Effective verbal and written communication with clients and internal departments
• Leadership: Proven abilities in providing guidance and support to ensure performance measures are consistently being achieved
• Organization: Strong organization skills to plan effectively as well as handling changing priorities
• Problem Solving: Demonstrated abilities in critical thinking and problem-solving in a fast-paced environment

Effort & Working Conditions:

• Warehouse Environment
• Must be physically able to stand and walk around dock/warehouse for long periods of time
• May include occasional weekend work, shift work, in a highly targeted fast paced environment.
• Travel within the GTA to multiple warehouse locations

Why Join Us?

North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities.

Joining North American Freight Group means becoming part of a team that values innovation, teamwork, long-term plans based on our value proposal. Our turnover ratio is actual proof of our ethics and work environment.

Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will collaborate with the employee to address them. Artificial intelligence (AI) is not used during the hiring process.