Program analyst Jobs in Cambridge, ON

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead : to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes, a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

JOB SUMMARY :

Implementation & Training Services helps new and existing customers successfully onboard and launch with D2L products. We prioritize partnering with our customers, by adopting a consultative approach.

As a Strategic Program Manager, you will bring your expertise and experience to support the client’s digital transformation. You are responsible for the planning and successful execution of complex projects and programs. You will help define and setup program governance and support all Steering Committee conversations. You will help coordinate the communication, resources, and efforts required to support clients with multiple complex workstreams. Strategic Program Managers need to be looking at the larger picture and be able to help the customer define and articulate a program’s strategy and objectives and assess how it will impact a business. The Strategic Program Manager needs to have a good balance of understanding D2L's needs and the customer's needs. Being a trustful partner and the client's primary point of contact, you will work closely with Sales, to discover and understand the client vision; lead the implementation team through the client onboarding process including installation and customizations; and support the transition to the account management team by providing oversight of targeted consulting, customizations, and post-implementation projects. You may also be involved in assisting product customization, product roadmap planners, and forecasting needs for strategic clients. Travel may be required.

The role has responsibilities that traverse a broad spectrum of project, business, and technical accountability including : program management, requirements facilitation, business analysis, change management, communications, and solution implementation.

HOW WILL I MAKE AN IMPACT

• Program management :

Understands the client high-level vision, goals, objectives, and success criteria and communicates that client vision to appropriate groups throughout the client life cycle.

Contribute to and participate in strategic account planning with client, account management, and other stakeholders.

Functions as a leader for other project managers by mentoring and assisting in analyzing client’s business requirements to deliver a successful implementation and internal processes.

Please Note : This is a client billable role. This means that each week you will be required to fill out a timesheet for time spent against each client engagement as well as time spent on internal initiatives. The majority of your time will be spent on customer work.

WHAT YOU'LL BRING TO THE ROLE :

Skills

Work Experience

Education

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training, and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L, the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

92,500 — $131,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome :

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L :

D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at careers@d2l.com and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.

Schedule : Full-time

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