Professional • markham on
Our client, a top banking client in Canada is looking to hire a .Bilingual Customer Service Professional .This role is 2 weeks training onsite and then Hybrid work model (4 days onsite per month) a...Show more
Shifts between 6:00am and 8:00pm Monday to Friday.TELUS Health is looking for a casual Fitness Professional in Markham, Ontario.Here's the impact you'll make and what we'll accomplish together .The...Show more
We are seeking an innovative, self-directed individual with exceptional leadership qualities to support excellence in high quality care in our Childbirth and Children’s program while contributing t...Show more
Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l...Show more
Fire Protection Engineer / Designer Manager.A well-established and highly respected engineering consulting firm is seeking a.Fire Protection Engineer / Designer Manager.This is an excellent opportu...Show more
A well-established North American organization with over 60 years of experience is expanding its remote operations.As part of this growth, we are looking to connect with individuals who value profe...Show more
YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose.We are designed, printed, written, and distributed by Canadians in ...Show more
At MaidPro, our mission is to improve the lives of those in our community by helping them get more time back in their busy lives, live with dignity, and ensure their homes are clean and safe.We are...Show more
Part time Child care for a 12 month old boy.Looking for someone sweet natured and attentive with experience and knowledge caring for an infant child.Willing to tidy and clean after child only.Abili...Show more
The Warehousing Operations Specialist works closely with Materials Management and Logistics to assess, design, and recommend an optimal warehousing network and operating model.This role focuses on ...Show more
Senior Remote Education & Leadership Opportunity | Flexible Work Structure After years supporting students, leading classrooms, developing curriculum, or guiding teams, many experienced education p...Show more
Adecco is currently hiring a temporary full-time experienced.Bilingual Accounts Receivable Specialist.This role is ideal for a detail-oriented professional with proven experience in collections and...Show more
A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p...Show more
Hello! I'm a homeowner in Markham, Ontario, seeking a reliable and detail-oriented housekeeper to maintain and clean my home.The tasks include cleaning the bathroom, shampooing carpets, and tacklin...Show more
Lead and execute the annual branch business plan, including oversight of individual Investment Advisor business plans.Assess client needs, resolve complex client issues, and ensure effective referr...Show more
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Show more
Position: Senior AccountantLocation: Markham, ON Type: Full-time, Permanent Salary: $75,000 – $95,000/Annually Work Arrangement: Hybrid (flexible choice of three in-office days per week) Hours: 9:0...Show more
Are you a career-minded sales professional looking to earn a substantial income providing a solution you can feel passionate about? Do you have solid communication skills, are you able to establish...Show more
Owner-Operators Wanted – 26FT & 16FT Box Trucks, Sprinter Vans, Cars, Pickup Trucks, and Semi-Trucks.Earn $3,000–$5,000 Weekly | Weekly Payouts | Quick Pay Available.Core Versa LLC offers strong ea...Show more
Our client, a top banking client in Canada is looking to hire a Bilingual Customer Service Professional for their team with a contract for 12 Months with potential extension. This role is 2 weeks training onsite and then Hybrid work model (4 days onsite per month) at Scarborough Location.
Schedule Hours : Monday Friday - Either 9 : 30 am 5 : 30 pm or 10 : 30-6 : 30 pm, late shift coverage required for any vacation or family emergency coverage 11 pm - 7 pm shift
Summary :
The main function of a Analyst is to reply to the Commercial Card Coordinator inquiries by email or by phone. Also, the Analyst is responsible for adhering to the Commercial Card service level agreement, troubleshooting, investigating payment reconciliation issue, retrieving ADHOC reports, reporting problem issue to our vendors to mitigate any possible related risk. Connecting within different departments within the bank such as : Fraud, Chargeback, Accounting and Contact Center.
Candidate Value Proposition :
The successful candidate will have the opportunity to work hybrid where they are only asked out come 4x per month (2 mandatory days + 2 flexible days). Team provides wide range of support internally & externally and a great opportunity for growth.
Typical Day in Role :
o Following Daily / Weekly and Monthly assigned tasks.
o Responding to Coordinator inquiries based on the sense of urgency.
o Adhering to the service level agreement and acknowledging the coordinator's email inquiries.
o Purging and redirecting new replacement cards to their respective address.
o Tracking all interactions with our internal and external clients for any email or phone requests.
o Reporting any problem log with the appropriate vendor for further investigation.
o Taking ownership, updating, and engaging the client of outstanding investigation.
o Checking resources and procedures to enhance their knowledge.
Must Haves :
o Fluent in English / French
o 1-2 Years Customer Service Experience.
o TSYS knowledge
o Proficiency in Excel
Nice to Have
o Previous Commercial Card and Contact Center experience.
Soft Skills :
o Strong verbal and written communication skills.
o Analytical and problem-solving skills.
o Great attention to detail.
o Time management and ability to work independently.
o Result and Customer Focus.
o Interpersonal skills and high-performance mindset.
o Flexibility.
Education :
o College / University degree preferred
){kind=logo}
