Procurement • burnaby bc
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
The Opportunity  As a Procurement Officer at Pomerleau, you will be responsible of supply chain operations.Supporting our work on Major Projects – ranging from $500 million to multi-bill... Show more
At Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find an... Show more
We are seeking an experienced SAP P2P Lead Consultant for an immediate contract opportunity.The consultant will lead Procure-to-Pay (P2P) activities within an SAP environment, working closely with ... Show more
Are you a Supply Chain Professional with adequate experience in the filed? This 12-months role with chances of extension can be a good fit for you.The Supply Chain Professional Level 1 is accountab... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainable global ... Show more
Our client is looking for Category, Procurement & Sourcing Support to provide integrated sourcing strategy, supplier market analysis, competitive event execution, and contract award support -.This ... Show more
Project is located approximately 7 km west-southwest of Squamish, British Columbia.It involves the construction and operation of a liquefied natural gas (LNG) export facility on the previous Woodfi... Show more
Regarding Hiring: This role offers the potential for employment with any of the joint venture companies involved in the project.Hiring decisions are based on equal opportunities across each team.Ab... Show more
Hire Resolve is assisting manufacturing and supply chain.Manufacturing & Supply Chain Professionals.These roles are designed for mid- to senior-level professionals with a strong background acro... Show more
Vice President, National Accounts & Business Development About the Company Innovative provider of group contracting & joint procurement services for the healthcare industry Industry Hospital & H... Show more
Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.Surrounded by world-ren... Show more
Feel proud of what you do and help shape the future of BC at a BC Top Employer.We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, ... Show more
Are you an exceptionally organized professional who enjoys bringing structure, efficiency, and attention to detail to a growing creative business? We are seeking an Operations Coordinator & Bookkee... Show more
This is an ongoing (evergreen) job posting to support our expanding portfolio of services.As we continue to grow, we are building a strong pipeline of skilled project managers to join our team.Inte... Show more
The company is based in Laval (Canada) since 2002 and has offices in the United States, the Middle East, Asia and South America.Lead Project Planner .As a Lead Project Planner, you will p... Show more
Ensero Solutions is an environmental consulting and remediation business with specific expertise in environmental assessments, permitting, regulatory and compliance services, active/passive water t... Show more
Reference Number: CAN-BC-NO-121-220726.Reporting to the CFO, the Senior Manager, Procurement is responsible for leading strategic procurement and sourcing operations across the Company.This role de... Show more
We are honoured to be selected as one of B.Top Employers once again!If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the plac... Show more
Fantastic opportunity with a high profile, interesting, and reputable Vancouver-based company.Reporting into a great boss and working with a tight-knit accounting team.Candidates must have at least... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
