Process improvement manager Jobs in Calgary, AB

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world

Who are you?

You are an experienced Commercial Director with 10+ years experience, seeking your next step or are currently working in a similar role within a comparable environment. You’re motivated to join a growing and dynamic team.

Job Description

As the Commercial Manager you will be involved in:

Commercial Strategy:

• Develop and implement commercial strategies aligned with project objectives and client requirements.
• Identify opportunities to improve project profitability and cost efficiency.
• Support business decisions through financial and commercial analysis.
• Ensure compliance with company policies, governance frameworks, and delegated authorities.

Contract Management:

• Lead the preparation, review, negotiation, and administration of contracts.
• Oversee administration of major contracts, subcontracts, and supplier agreements; ensure compliance with terms and conditions.
• Ensure contractual obligations are clearly understood and appropriately managed.

Risk & Claims Management:

• Identify, assess, and mitigate commercial risks; lead claims preparation, negotiation, and dispute resolution.
• Coordinate with legal advisors where required.
• Assess contractual, financial, operational, and market risks.
• Implement mitigation strategies to reduce project exposure.
• Provide commercial input into project risk reviews.

Financial Oversight:

• Support cost forecasting, cash flow management, and commercial reporting in collaboration with finance and project controls teams.
• Analyze cost trends and recommend corrective actions
• Review cost reports, commitments, accruals, and forecasts

Change Management:

• Manage commercial impacts of scope changes and variations; maintain rigorous change control processes.

Procurement and Supply Chain Support

• Collaborate with procurement teams on sourcing and contracting strategies.
• Participate in tender evaluations and commercial assessments.
• Review commercial terms and conditions of supplier agreements.
• Support vendor negotiations and contract awards.
• Monitor supplier commercial performance.

Stakeholder Engagement

• Act as the primary commercial interface with clients, partners, and regulatory bodies; provide executive-level reporting.
• Support negotiations with key stakeholders.
• Provide commercial guidance to project leadership and functional teams

Team Leadership:

• Lead and mentor a team of contract administrators, quantity surveyors, and commercial managers.

Qualifications

• Bachelor’s degree in Law, Business, Engineering, or related field (Master’s or MBA preferred).
• 10+ years in commercial management for large-scale infrastructure or real estate projects
• Proven track record in contract negotiation, claims management, and dispute resolution on projects exceeding $1B.
• Strong knowledge of contract law, procurement strategies, and commercial risk management.
• Familiarity with NEC, FIDIC, or similar contract frameworks.
• Strong experience with EPC, EPCM, construction, and mining services contracts
• Exceptional negotiation, communication, and stakeholder management skills
• Experience working in remote environments is preferred.

Additional Information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

#LI-SA1

#LI-Hybrid

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.