Process improvement engineer Jobs in Toronto, ON

About us

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

At RSM, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. As a Senior Associate in our growing Risk & Controls Practice, you will have the opportunity to expand your technical and leadership capabilities while working alongside experienced professionals serving clients across a variety of industries.

This role offers meaningful client exposure, ongoing professional development, mentorship opportunities, and the ability to contribute to a collaborative and inclusive culture. You will help organizations identify, assess, and manage risk while strengthening processes and internal controls that support business objectives.

About the Role

Our Process Risk & Controls team frequently works with internal audit functions, chief risk officers, Sarbanes-Oxley (SOX) project teams, and other business leaders responsible for managing organizational risk. As a Senior Associate, you will help clients identify and prioritize risks, evaluate business processes and controls, and develop practical solutions to reduce risk exposure and improve operational effectiveness.

You will be expected to manage multiple priorities, build strong client relationships, coach junior team members, and contribute to high-quality client service delivery.

Key Responsibilities

Firm Culture & Leadership

• Demonstrate RSM's core values of respect, integrity, teamwork, excellence, and stewardship in all interactions.
• Foster an environment where diverse perspectives are valued and encouraged.
• Build executive presence through interactions with client and firm leadership.
• Develop strong relationships with clients and colleagues.
• Support RSM's commitment to diversity, equity, and inclusion.

Client Service

• Develop an understanding of client industries and business environments to become a trusted advisor.
• Apply knowledge of industry fundamentals, regulatory requirements, and risk management concepts.
• Share relevant industry insights and thought leadership with clients.
• Execute and coach team members on established methodologies, policies, procedures, and work programs.
• Build and maintain process-level client relationships.
• Prepare and review client request lists and related follow-up communications.
• Participate in risk assessment interviews and document identified risks.
• Perform and review testing of internal controls and operating effectiveness.
• Draft test plans and work programs for review by engagement leadership.
• Prepare and review process narratives and flowcharts.
• Identify, evaluate, and document risks and controls within business processes.
• Perform first-level reviews of work completed by associates, ensuring quality and accuracy.
• Manage engagement budgets and communicate estimates-to-complete to engagement leadership.
• Maintain project status documentation and support client deliverables.
• Prepare initial drafts of client reports and recommendations.
• Contribute to multiple client engagements and firm initiatives simultaneously.

Talent Development

• Support and mentor associates through coaching, feedback, and knowledge sharing.
• Seek opportunities for continuous learning and professional growth.
• Build and maintain a strong coaching and mentoring network.
• Provide constructive feedback and actively pursue self-development.
• Participate in recruiting efforts and promote the RSM brand.

Business Development

• Participate in professional associations, networking opportunities, and development events.
• Expand industry knowledge and market awareness.
• Build relationships across the firm and develop an understanding of RSM's broader service offerings.

Required Qualifications

• Bachelor's or Master's degree
• Minimum of two years of experience in audit, internal audit, or related internal controls roles.

Preferred Qualifications

• Proficiency with professional writing, spreadsheet, and presentation tools.
• Exposure to data analytics tools.
• Eligibility to pursue a relevant professional certification such as CPA or CIA.
• Ability to travel as needed to support client engagements.
• Ability to collaborate effectively in both in-person and remote work environments.
• Adaptability and openness to flexible work arrangements and new technologies.
• Strong verbal and written communication skills.
• Effective time management and prioritization skills.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $68,000 - $117,200

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.