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Process analyst Jobs in Surrey, BC

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Process analyst • surrey bc

Last updated: 12 hours ago

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
CA$25.00–CA$29.00 hourly
Full-time

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada.As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing e... Show more

Operations Process Analyst 1

FortisBCSurrey, BC, CA
Full-time

Employment Status: Full-Time Regular.Short-term Incentive Eligible: No .Posting End Date: Open until filled .As the province’s largest energy provider with more than 100 years of knowledge and expe... Show more

Process & Data Mapping Associate

Wesgar Inc.Port Coquitlam, BC, CA
CA$26.00–CA$30.00 hourly
Full-time +1
Quick Apply

About Wesgar Wesgar is a leader in the custom sheet metal fabrication industry, specializing in high-mix, low-volume manufacturing for a wide range of global sectors.Based in Port Coquitlam, we pri... Show more

IT Support Analyst

Randstad CanadaBurnaby, British Columbia, CA
Full-time +1
Quick Apply

Department: Technology / Service Delivery.Location: Burnaby, British Columbia, Canada (Local & Remote).Employment Type: Full-time, Permanent (40 hours/week).Reporting To: IT Service Delivery M... Show more

ICQA Data Analyst

Amazon Canada Fulfillment Services, ULC.Pitt Meadows, British Columbia, CAN
Full-time

At Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find an... Show more

Finance Analyst - Western Canada District

KiewitBurnaby, British Columbia, CA
CA$80,000.00 yearly
Full-time

Kiewit is one of North America’s largest and most respected construction and engineering organizations.With roots dating back to 1884, Kiewit offers construction and engineering services in a varie... Show more

Manufacturing Engineer

PanelmaticBurnaby, BC, CA
Full-time
Quick Apply

Our focus is on delivering engineered-to-order systems, including metal-enclosed, metal-clad, and arc-resistant switchgear, tailored to the unique requirements of each application.With a deep under... Show more

Payroll Administrator

Reliable StaffingSurrey, BC, Canada
Full-time
Quick Apply

We are seeking a detail-oriented.Payroll Administrator (On-site).Process weekly and bi-weekly payroll, ensuring accurate timesheet verification and timely employee payments.Maintain employee, payro... Show more

Process operator - food and beverage processing

P&S Frozen Foods Ltd.Port Coquitlam, BC, Canada
Permanent

Heures de travail: 40 hours per week.Secondary (high) school graduation certificate.Perform corrective machine adjustments.Observe gauges, computer printouts and video monitors to verify specified ... Show more

Security and Compliance Lead

Emterra GroupSurrey, BC, CA
Full-time

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies.Our organization have been deemed to be an “essential service” by providing collection and processing for recyclin... Show more

Simulations Analyst

TEEMAPitt Meadows, British Columbia
CA$95,000.00 yearly
Permanent

Conduct modal, random vibration, and response spectrum analyses to evaluate system durability and performance towards compliance.Perform nonlinear structural analyses, including contact, large defo... Show more

Desktop Support Analyst

Houle Electric LimitedBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Senior Financial Analyst (Contract)

Engineers and Geoscientists BCBurnaby, BC, CA
CA$88,000.00–CA$98,500.00 yearly
Full-time
Quick Apply

Engineers and Geoscientists BC is currently searching for a Senior Financial Analyst to join our team in Burnaby on a contract from November 2026 until January 2028!.The Senior Financial Analyst is... Show more

Sales Development Representative

Sterling Fleet OutfittersSurrey, Canada
Full-time

Build the Engine That Helps Companies Get More Done.Sterling Fleet Outfitters exists to help companies get more done.Who wouldn't want to be part of that? Time is a finite resource, and wasting it ... Show more

Intern Real Estate Analyst (Hybrid)

National BankSurrey, Vancouver
Full-time +3

Being a Senior Analyst Intern in National Bank's Real Estate Finance group means working with our Senior Analysts, our Managers Financing Solutions, our Portfolio Managers and Account Managers in t... Show more

Process Engineer

NuWave Research IncBurnaby, British Columbia, Canada
CA$85,000.00–CA$110,000.00 yearly
Full-time
Quick Apply

Most engineers spend their careers optimizing existing processes.At NuWave, you'll help create them.NuWave develops industrial microwave processing systems used in advanced materials, carbon conver... Show more

 • New!

Senior Quality Engineer

Algo Communication USABurnaby, British Columbia, Canada, V5J 5L2
CA$115,000.00–CA$135,000.00 yearly
Full-time
Quick Apply

Algo is a rapidly growing technology company specializing in the manufacturing and supply of audio and video communication products.Our innovative solutions are designed to make industrial communic... Show more

Senior Applications Engineer - Hydrogen Infrastructure

Powertech LabsSurrey, BC, CA
Full-time
Quick Apply

The Senior Engineer will be responsible for the deployment, commissioning, operation, and optimization of hydrogen infrastructure projects.Working closely with customers, engineering teams, softwar... Show more

Security Analyst

LMI TechnologiesBurnaby, BC, CA
Full-time
Quick Apply

We are recruiting a proactive and detail-oriented Security Analyst to join our growing IT department.Reporting to the Director of IT, this role plays a vital operational part in safeguarding our gl... Show more

Data Governance & Master Data Senior Analyst (1 year contract, hourly)

Sunrise FarmsSurrey, British Columbia, Canada, V3R 0A1
CA$65.00–CA$75.00 hourly
Full-time

Data Governance & Master Data Senior Analyst (1 year contract, hourly).Data Governance & Master Data Senior Analyst (1 year contract, hourly).Sunrise Farms is one of Canada's leading food processin... Show more

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Customer Care Specialist

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
17 days ago
Salary
CA$25.00–CA$29.00 hourly
Job type
  • Full-time
Job description

Job Description

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada. As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with the highest level of professionalism and efficiency.

  • Respond promptly and effectively to customer inquiries via phone, email, and chat
  • Analyze and process customer claims, ensuring accuracy and adherence to company policies
  • Navigate customers through our online portal, assisting with data submission and troubleshooting
  • Manage and organize customer documents and information with meticulous attention to detail
  • Coordinate with various internal departments to resolve complex customer issues
  • Monitor and meet service level agreements (SLAs) and key performance indicators (KPIs)
  • Identify opportunities for process improvements to enhance customer satisfaction
  • Maintain up-to-date knowledge of company products, services, and policies
  • Participate in team meetings and training sessions to stay current on best practices in customer care


Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication skills, both written and verbal, with proficiency in English
  • Strong problem-solving abilities and analytical skills
  • Proficiency in using Microsoft 365 and comfort with technology tools
  • Demonstrated ability to multitask and maintain a high level of work organization
  • Customer-oriented attitude with developed interpersonal skills
  • Patience and ability to handle challenging situations with empathy and professionalism
  • Detail-oriented approach with a commitment to accuracy
  • Fast learner with the ability to adapt to changing priorities
  • Bachelor's degree in Business, Communications, or related field preferred (not required)
  • Bilingual skills in additional languages are a plus



Additional Information

Salary: $25.00 – $29.00

Some benefit highlights:

  • 80% coverage Health, Dental and Vision
  • Paid time off
  • RRSP Program Eligibility

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.