Operations engineer Jobs in Ottawa, ON

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’sthe curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview :

The IFI Cloud Service includes a wide array of components including web services, application servers, and databases. The Principal Cloud DevOps Engineer will be responsible for deploying and maintaining the IFIaaS applications in Hybrid Cloud environments. Ultimately, the candidate will be responsible for the functional management of all the IFIaaS cloud environments, applications, networks, scoping projects, and the resolution of application and network issues. This role involves maintaining CI / CD pipelines, optimizing cloud and on-prem operations, and participating in a 24x7 on-call rotation to ensure high availability and performance.

Responsibilities :

Implement and support a hybrid cloud environment in Microsoft Azure and on-premise.

Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives

Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades

Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service

Perform product evaluations and make product recommendations

Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution

Update Build Books, automation and create new templates as required

Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs

Provide escalation assistance as required to resolve any technology stack related issues that may arise

Perform incident analysis and problem resolution

Perform data analysis to measure quality of service and proper scalability of the system

Collaborating with network architects to design and implement functional company networks

working with Networking CoE team to create and implement network security measures

Coaching and mentoring junior engineering staff

Conducting regular network performance tests

Scope Epics, User stories and support with weekly sprint planning

Dealing with escalated application support issues

Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned

Other duties and project as required

Basic Qualifications :

Bachelor's degree in computer science, Software Engineering, or equivalent combination of education and experience

8+ years of experience in IT deployments

Extensive experience working with enterprise level micro-services applications, including deployment and maintenance of the applications in distributed environments.

Extensive hands-on experience of DevOps tooling (Ansible, Terraform, Jenkins, Octopus deploy, etc.) networks, network security, high-level managerial skills

Must be flexible to support a 24x7 on-call rotation and off-hours maintenance as needed.

About Entrust :

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

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Entrust Corporation is an EOE / AA / Veteran / People with Disabilities employer.

Updated 9 / 14 / 2020

NO AGENCIES, NO RELOCATION

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At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team :

Career Growth : Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

Flexibility : Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

Collaboration : Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!

For more information, visit . Follow us on, , , , and

Compensation Range :

The anticipated starting base pay for this position is : $134,939-$197,910 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note : Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

Entrust is an EEO / AA / Disabled / Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter : Grace Rusingiza