Operations associate Jobs in Calgary, AB

Job Description:

Trading and Recordkeeping:

• Responsible for trade processing of pooled funds using the proprietary trade monitoring system, liaising with custodians and resolving trade related issues.
• Manage account opening and maintenance as well as coordinating transfers with custodians.
• Ensure compliance with audit and regulatory requirements.

Investor and Custodian Liaison:

• Respond to queries from operational teams, custodians and portfolio managers on fund related or unitholder information.
• Work closely with the custodians on managing estate settlement, registered accounts (RSP, RIF, LIF, TFSA, FHSA), systematic plans and tax slips.

Fund Accounting & Valuation Exposure:

• Provide support for the team on reconciliation, NAV calculation and inquiries, financial reporting and audit NAV related issues.

Process Improvement:

• Proactively identify opportunities to use technology, automation, and AI-enabled tools to streamline workflows, reduce manual tasks, and improve operational efficiency.
• Keen interest to proactively review end-to-end processes and bring external experience to improve workflows.

What We Offer:

• Employee Ownership: As an employee-owned firm, we believe in rewarding those who contribute to our collective success. Team members have the opportunity to become future shareholders and grow alongside the firm.
• Open and Transparent Culture: We value open dialogue, collaboration, and trust. Everyone has a voice, and ideas are encouraged - whether they come from a new hire or a long-time partner.
• Team-Oriented and Supportive Environment: You’ll work closely with experienced professionals who are approachable, respectful, and invested in each other’s success.
• Work-Life Balance: We understand that personal well-being fuels professional excellence. Our flexible, balanced approach enables you to thrive both inside and outside of work.
• Learning and Development: As part of a boutique firm, you’ll gain exposure to multiple facets of the investment business and have the chance to broaden your skills and impact.
• Shared Purpose: Join a firm built on independence, integrity, and long-term relationships where we measure success by the trust we build and the results we deliver for our clients.
• Competitive Compensation Package: Salary range of $60,000 - $70,000 per annum, with flexibility for exceptional candidates with highly relevant experience. Compensation will be commensurate with education, experience, and internal parity; includes RRSP contribution, extended health benefits from day of joining (no waiting period), and three weeks’ vacation, annually.

Job Qualifications:

• Industry knowledge: 3-8 years in an operations-focused role, preferably with related experience in investment, bank or fund operations.
• Operations Experience: Managing and assisting some aspects of operations such as trading, transfers (incoming/outgoing) and unitholder recordkeeping is an asset.
• Financial Knowledge: Undergraduate degree in Business, Finance, Accounting or Economics. Solid understanding of investment types and accounts (ex. RSP, RIF, LIF, TFSA, FHSA). Completion of the Canadian Securities Course (CSC) is considered an asset.
• Technical Knowledge: Advanced MS Office skills especially with Excel. Experience with APX and Salesforce CRM is an asset.

Professional Competencies:

• Attention to detail: High attention to detail and ability to analyze large data sets.
• Problem solving: Proactive in solving issues by fully analyzing end-to-end workflows and evaluating multiple viewpoints.
• Work well under pressure: Perform efficiently in a time-sensitive environment where accuracy and professionalism are maintained.
• Collaboration: Work effectively across cross-functional teams (i.e. trade operations, compliance, legal, accounting, portfolio managers) and external parties (ex. custodians, tax agents, auditors). Fosters a positive work environment that shares knowledge and supports team members.
• Intellectual curiosity: Desire to understand how various parts of the business fit together and continuously learn beyond their scope of responsibilities. Motivated to know the Why and How.
• Continuous improvement: Proactively look for ways to streamline processes, reduce errors and embrace automation tools with solid understanding of operational risks.