Machine learning Jobs in Waterloo, ON

As a Learning Project Analyst, you’ll play a key role in shaping how our teams learn, grow, and perform. You’ll lead impactful learning initiatives from start to finish—combining project leadership with data-driven insights to drive real business results in a fast-paced, customer-focused environment.

Position Responsibilities:

• Lead end-to-end learning projects that support Customer Experience teams
• Build and manage project plans, timelines, risks, and deliverables
• Turn business data and performance insights into effective learning strategies
• Partner with learning teams and business stakeholders to design impactful solutions
• Measure success through participation, skill development, behavior change, and performance outcomes
• Analyze trends, skill gaps, and feedback to continuously improve learning programs
• Use dashboards and reporting to bring data to life and support decision-making
• Guide teams through change while balancing priorities across multiple initiatives

Qualifications:

• 5+ years of project management experience in a corporate environment
• Experience leading learning, digital, or design-related initiatives
• Strong analytical mindset with the ability to translate data into actionable insights
• Experience working in Customer Experience, performance, or fast-paced environments (an asset)
• Strong communication and stakeholder management skills
• Ability to stay organized and manage multiple priorities with confidence
• Curiosity, collaboration, and a continuous improvement mindset
• Agile or PMP certification (nice to have)
• Experience in financial services (an asset)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We will acknowledge and assist you in an adaptable setting where wellness and diversity go beyond mere words.
• As a member of our distributed team, we'll assist you in crafting the future you envision.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$59,700.00 CAD - $99,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our .