Knowledge manager Jobs in Chestermere, AB

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The purpose is to lead the execution of the business strategy and to drive the performance of the retail network in your market for Mack Trucks, Inc. This role is responsible for the management of total brand portfolio to optimize the product offerings and services to our customer base to deliver customer satisfaction, sustainable profitability, and growth.

Core Responsibilities:

• Translate Sales Area Business Strategies to adjust key focus areas for local markets requirements. Develop clear actions plans and tools to support an effective and efficient function.
• Establish and implement KPI’s to monitor performance and provide reporting analysis upon request.
• Maintains reporting systems as required by Volvo AB.
• Ensure that the market is properly resourced in all aspects and that it has the capacity, commitment and competence to achieve today and future business needs.
• Hold responsibility for the P&L in the market, including balance sheet responsibility and securing on time & accurate financial reporting is in place to adhere to policies and procedures as established by finance.
• Actively develop and drive actions to improve customer satisfaction.
• Manage and develop own department and use resources efficiently through a leadership driven by Volvo values. Motivating, developing and encouraging excellent performance to drive profitability.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs in coordination with global brands.
• Develops and partners with lending institutions and manufacturer personnel.
• Be an inclusive and inspiring leader and act as a role model. To provide effective leadership, coordination and general direction in accordance with The Volvo Way and promote the Company’s Mission, and Vision.

Who are you?

Minimum Education and Experience:

• Hold a university degree and/or equivalent qualification (preferable in Business Management).
• Formal training in leadership, communication and people skills would be valuable.
• Demonstrate a high level of competence in each of the Volvo Leadership competencies.
• Has a minimum 10 years of senior line management experience.
• Experience from managing joint non-customer facing activities.
• Good understanding of the retail business and environment and within the area of commercial vehicles.
• Able to demonstrate a clear vision, global mind set and successful people and culture leadership.
• Fluent in English
• Past experience in either Commercial Sales, Aftermarket, or Retail Development

Critical Competencies:

• Change Facilitation
• Coaching
• Delegation
• Directing
• Empowering
• Fostering Diversity
• Inspiring Leadership
• Mentoring
• People Development
• Financial Acumen

This position not eligible for relocation.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.

Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.

By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.