It • burnaby bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Show more
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce.With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, He... Show more
Saltworks Technologies  is a leading Canadian cleantech company solving two of the world's most pressing challenges: water sustainability and critical minerals supply.We design and build advan... Show more
IT Project Manager T2 (Contract).Vancouver, BC (Hybrid – onsite Tuesdays).Canadian Residency / Work Permit Required (no sponsorship available).Please apply directly through the platform where you a... Show more
Department: Technology / Service Delivery.Location: Burnaby, British Columbia, Canada (Local & Remote).Employment Type: Full-time, Permanent (40 hours/week).Reporting To: IT Service Delivery M... Show more
We are seeking a Senior IT Administrator to manage and secure critical IT infrastructure across a multi-site environment.This role is ideal for a hands-on IT professional with strong experience in ... Show more
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce.With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, He... Show more
Reporting to the Director, IT, the IT Support Specialist provides advanced technical support to lawyers, legal assistants, and business professionals across the Firm.The role serves as a key escala... Show more
As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries.We leverage cutting-edge research and market mapping tool... Show more
Join our dedicated team in nurturing the growth and development of Early Childhood Education Infant and Toddler program.We are passionate about creating a supportive and engaging environment for yo... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainab... Show more
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity.This role prov... Show more
An IT Specialist at Adastra Corp.Installs and maintains computer systems and software.Troubleshoots hardware, software, and network problems.Helps users resolve technical issues.Maintains system se... Show more
Configure, prepare and deploy to end users 60–80 workstation devices for end-user use.Perform standard system builds and basic configurations.Execute user data transfers from legacy devices to new ... Show more
IT Service  team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.Working as par... Show more
As the Senior IT Project Manager / IT Project Manager, Space Infrastructure you will:.Lead the end-to-end delivery of technology infrastructure projects for Aritzia workplaces and facilities, ensur... Show more
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
