It Jobs in Delta, BC
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It • delta bc
- Promoted
Remote IT Support Agent
theITSCSurrey, BC, CanadaIT Project Manager
Goldbeck RecruitingRichmond, BCIT (information technology) consultant
Relanto IncRichmond, BC, CAConfidential Company Director, IT
BoydenBC, CAinformation technology (IT) specialist
Knowledge Box Education Services IncSurrey, BC, CAinformation technology (IT) support analyst
ONIKON CreativeSurrey, BC, CAinformation technology (IT) support technician
YDG GlassDelta, BC, CA- Promoted
IT Support Specialist
EquestSurrey, British Columbia, CanadaIT Infrastructure Manager
Natures Path FoodsRichmond, BC VXW, CAIT (information technology) consultant
SMQ Innovative Technology LtdRichmond, BC, CAIntermediate IT Systems Administrator
Saltworks TechnologiesRichmond, BC, CAIT Cybersecurity Officer
London Drugs12381 Horseshoe Place Richmond, BC V7A 4X5, CAIT - Business Analyst
Sunrise FarmsSurrey, British Columbiainformation technology (IT) security architect
KTCSurrey, BC, CAIT Help Desk Team Lead
Purdys ChocolatierVancouver, BC V5X 3Y7, CanadaINVENTORY – IT Analyst
Treasury Board of Canada SecretariatRichmond, British ColumbiaIT Support Analyst
Prospera Credit UnionSurrey, BCIT (information technology) consultant
Guard Nation SecuritySurrey, BC, CAIT Support Specialist
Westland InsuranceSurrey, BCManager, IT Security
SemtechCAN, Richmond, BCRemote IT Support Agent
theITSCSurrey, BC, Canada- Full-time
- Remote
Job Description
Job Description
The ITSC is seeking agents to provide technical support for the organization's end users.
The ITSC is an industry-leading provider of Expert Technical Support for Fortune 1000 organizations.
LOCATION : ITSC's structure provides agents the opportunity to work from home.
HOURS : Multiple options available
DESCRIPTION :
Agents for the ITSC provide white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including :
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications are a BIG PLUS
Agents must also have familiarity with various environments, standard network arrangements, and security concepts.
This is an external, customer-facing position. Agents must be conscientious about providing thorough support while being understanding and responsive for client support requests. Agents must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and follow internal processes for providing support while documenting all steps taken. They also need to be team players and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS :
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.