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Customer support representative Jobs in Ottawa, ON

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Customer support representative • ottawa on

Last updated: 4 days ago
  • Promoted
Systems Support Customer Service Representative (Casselman)

Systems Support Customer Service Representative (Casselman)

Manderley Turf ProductsNepean, ON, Canada
Full-time
For over 60 years, Manderley have been leaders in the Canadian Nursery Landscape Industry thanks to the commitment of our people to quality, customer service and environmental innovation.Manderley ...Show moreLast updated: 10 days ago
Customer Experience Representative

Customer Experience Representative

Indigo Books & MusicOttawa, Ontario, Canada
Part-time
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being a...Show moreLast updated: 19 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Farm Boy Inc.Stittsville, ON, Canada
Full-time
If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that&...Show moreLast updated: 30+ days ago
Customer Services Representative

Customer Services Representative

Bank of MontrealOttawa, Ontario, Canada
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in t...Show moreLast updated: 30+ days ago
  • Promoted
Billing & Customer Support

Billing & Customer Support

Kevin Carruthers - Desjardins Insurance AgentOttawa, ON, Canada
Full-time
BILLING & CUSTOMER SUPPORT SPECIALIST NEEDED.We are currently searching for an individual to join our team in Billing & Client support capacity. The candidate must be a self motivated, well ...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Staffmax Staffing & RecruitingOttawa
Temporary
Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Recruiting In MotionOttawa, ON
Full-time
Customer Service Representative.Prospective Talent (Talent Pool).Our client is building a pipeline of talented customer service professionals to support their National Service Desk team.This is an ...Show moreLast updated: 4 days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

Tim's FinancialNepean, Ontario
Remote
Full-time
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

RebelOttawa, ON, Canada
Full-time
Role : Customer Service Representative.In-Office in Ottawa location (377 Dalhousie Street).OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE. We believe that those who contribut...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Interview HuntersOttawa, ON, CA
Full-time
Quick Apply
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOGatineau, Quebec, Canada
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 12 days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

People CorporationOttawa, Ontario, Canada
Full-time
The Bilingual Customer Service Representative responds to inbound and outbound member inquiries via telephone and email.Sends requested documents to the member as required.Intake of credit card and...Show moreLast updated: 7 days ago
Customer Support Specialist (Ottawa, ON)

Customer Support Specialist (Ottawa, ON)

FullscriptOttawa, Ontario, Canada
Full-time
Kelowna BC (remote) or Ottawa ON (Hybrid).From designing health plans to managing lab diagnostics and prescribing high-quality supplements we give practitioners the tools they needall in one place....Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Services de Gestion Quantum LtéeOttawa, Ontario, Canada
Temporary
Position : Customer Service Representative Location : Ottawa (Onsite) Job Type : Temporary We are seeking a motivated and enthusiastic Temporary Customer Service Representative to join our team in O...Show moreLast updated: 30+ days ago
Sales and Customer Service Representative Remote

Sales and Customer Service Representative Remote

HMG CareersOttawa, Ontario
Remote
Full-time
Quick Apply
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 19 days ago
Customer Service Representative

Customer Service Representative

WestlakeCA, Ottawa, ON
Full-time
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment.We work together to enhance peoples' lives through our products and presence in th...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BMO Financial GroupGatineau, CA
Part-time
Application Deadline : 02 / 20 / 2026 Address : 99, boulevard de l'Hopital Job Family Group : Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects.Identifies customer...Show moreLast updated: 4 days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

American Income Life Insurance CompanyOttawa, ON, CA
Remote
Full-time
Quick Apply
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!. The Company is expanding in our territo...Show moreLast updated: 30+ days ago
People also ask
The cities near Ottawa, ON that boast the highest number of customer support representative jobs are:
Systems Support Customer Service Representative (Casselman)

Systems Support Customer Service Representative (Casselman)

Manderley Turf ProductsNepean, ON, Canada
10 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 45,000 to 50,000

For over 60 years, Manderley have been leaders in the Canadian Nursery Landscape Industry thanks to the commitment of our people to quality, customer service and environmental innovation.

Manderley is driven by an entrepreneurial spirit, and a focus on teamwork, personal and professional growth, and positivity. We care about our customers and are proud that our efforts help to create living greenspace for beautiful, healthy communities.

For more information on our company, our products, and our culture, visit

Reasons to Join Manderley!

  • Competitive Wages
  • Overtime
  • Comprehensive Health Benefits
  • Potential Bonus
  • Product discounts for employees and their friends and families.
  • Two scholarships are annually awarded to employees and their children.
  • Working with a great team
  • Other company perks

Systems Support Customer Service Representative (CSR)

The Systems Support Customer Service Representative (Systems Support CSR) is a hybrid customer-facing and system-support role designed to strengthen the accuracy, efficiency, and reliability of critical Customer Service, Dispatch and Operations processes for our Ottawa locations.

The primary focus of this position is delivering exceptional customer service through handling customer inquiries, processing orders, managing payments, while also serving as a technical and systems resource, committed to data accuracy and integrity, for the customer service and dispatch teams.

The ideal candidate is personable and customer-oriented, yet highly detail-driven and systems-minded. Success in this role requires strong technological literacy, the ability to learn new systems quickly, analytical thinking, and a proactive, solution-oriented approach to problem solving.

What will YOU be doing as the Systems Support Customer Service Representative?

  • Customer Service and Order Processing.
  • Perform daily Customer Service Representative functions, including answering phone, email, and in-hours customer inquiries.

  • Accurately process customer orders, obtain payments, and manage receivables as required.
  • Address customer questions, concerns, and service issues.
  • Systems and Internal Support.
  • Provide order entry and system troubleshooting support to other customer service staff.

  • Act as subject matter resource for customer service systems, including Business Central and Dynamics CRM and workflows.
  • Identify, troubleshoot, and resolve order entry or system-related issues.
  • Assist in the seed and fertilizer inventory management process at the Ottawa location.
  • Order Accuracy and Dispatch Support.
  • Ensure all order information is completed and accurate.

  • Translate delivery information into dispatching system (Progression Live).
  • Geocode order locations accurately to support efficient routing and dispatch planning.
  • Assist in the daily dispatching process.
  • Act as primary support for drivers at the Customer Service Center.
  • Learn dispatch operations with the goal of serving as a backup dispatcher when required.
  • Cross-Functional and Operational Support.
  • Assist the production department with administrative and system-related tasks, including supplies and parts ordering, timesheets, and other assigned duties.

    What YOU bring to the table

  • Previous experience in a customer service, order entry, or administrative support role.
  • Strong interpersonal skills with the ability to engage positively with customers and colleagues.
  • High level of attention to detail and accuracy.
  • Strong comfort with technology and the ability to quickly learn and navigate new systems.
  • Analytical and solution-oriented mindset with a demonstrated ability to troubleshoot issues.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Proven reliability, accountability, and willingness to take ownership of tasks.
  • Experience with dispatching systems, routing tools, or ERP systems is an asset but not required.