Customer representative • saanich bc
Head of Customer Experience About the Company Popular trade sales platform Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $6-$10 million Ca... Show more
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
Customer Service Representative.Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our t... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Customer Service Representative .Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come ... Show more
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
Sales Development Representative .Victoria, BC (In Office) .Help cities make better financial decisions.At Waterworth, we're building software that helps local governments plan and financ... Show more
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r... Show more
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you!.Our operation in Victoria is taking flight and provides our team member... Show more
Merchandising Consultants Associates.At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across ... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
Automotive Parts - Customer Experience Associate.Canadian Tire has been around for 100 years, and we see the reason why every time we come to work.Our amazing team at Canadian Tire Hillside has bee... Show more
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
We are seeking a Corporate Nominee Representative to support a company with basic corporate requirements.This is a remote, part-time appointment with minimal involvement.Initial setup is expected t... Show more
Office Coordinator – Customer Service & Scheduling.Handyman Connection – Victoria, BC.Handyman Connection Victoria is looking for an organized, personable, tech-comfortable Office Coordinator t... Show more
Entry-Level Customer Support & Service Coordination Role.We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support ... Show more
Head of Customer Experience About the Company Popular trade sales platform Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $6-$10 million Categories - Construction - Home Improvement - Home Renovation - Marketplace Specialties - saas - b2b - roofing software - quotes and invoices - proposals - and measurements About the Role The Company is seeking a Head of Customer Experience to join their dynamic team. The successful candidate will be responsible for defining and executing the post-sale customer strategy, with a focus on building a future-oriented organization that leverages AI, automation, and digital-first experiences. This role requires a leader who can balance strategic vision with tactical execution, and who is adept at building high-performing teams, optimizing processes, and partnering cross-functionally to enhance the end-to-end customer journey. The Head of Customer Experience will be at the forefront of driving customer outcomes, improving key metrics, and ensuring a cohesive, world-class experience across all customer touchpoints. Applicants for the Head of Customer Experience position at the company should have a minimum of 10 years' experience in customer experience, success, operations, or support within a B2B SaaS environment, with at least 5 years in a leadership role. The ideal candidate will have a proven track record of improving customer retention, satisfaction, and operational efficiency, as well as experience in implementing AI and automation to enhance customer and team experiences. A strong understanding of customer lifecycle management, digital engagement, and SaaS metrics is essential. The role demands a deeply customer-centric individual who is adept at using data and feedback to drive continuous improvement and is capable of building and scaling processes in a high-growth setting. Hiring Manager Title Chief Operating Officer Functions - Marketing - Business Development
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