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Customer experience manager Jobs in Kitchener, ON

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Customer experience manager • kitchener on

Last updated: 17 hours ago
  • New!
Customer Experience Associate

Customer Experience Associate

TD BankCambridge, Region of Waterloo, CA
Full-time
Services bancaires personnels et commerciaux.La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont...Show moreLast updated: 17 hours ago
Customer Relationship Manager

Customer Relationship Manager

RogersKitchener, Ontario, Canada
Full-time +2
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of al...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Intellijoint Surgical Inc.Kitchener, ON, Canada
Full-time
Lead the charge in elevating customer experience at Intellijoint Surgical!.Full time - In Office presence required 4 days per week. RRSP with employer match, health benefits (effective day-1!), well...Show moreLast updated: 6 days ago
  • New!
Customer Relationship Manager

Customer Relationship Manager

Rogers Communications, Inc.Kitchener, Region of Waterloo, CA
Full-time +1
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of al...Show moreLast updated: 18 hours ago
  • New!
Vision Care Store Manager - Elevate Customer Experience

Vision Care Store Manager - Elevate Customer Experience

LuxotticaKitchener, Region of Waterloo, CA
Full-time
A leading eyewear retailer in Kitchener is seeking a Store Manager to lead a team focused on exemplary customer service and operational excellence. The role involves training staff and analyzing per...Show moreLast updated: 18 hours ago
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Genesis Experience Manager

Genesis Experience Manager

Genesis Kitchener-WaterlooKitchener, Region of Waterloo, CA
Full-time
Genesis Experience Manager | Genesis Kitchener-Waterloo.In the luxury automotive world, we don't just sell cars; we curate experiences. Son-nim" philosophy—treating every guest as a distinguished vi...Show moreLast updated: 18 hours ago
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Store Manager — Lead Teams, Elevate Customer Experience

Store Manager — Lead Teams, Elevate Customer Experience

ABERCROMBIE AND FITCHKitchener, Region of Waterloo, CA
Full-time +1
A global retail company located in Kitchener, Canada is searching for a Store Manager responsible for staffing, training, and developing both part-time and full-time staff.This position encompasses...Show moreLast updated: 18 hours ago
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Beauty Advisor : Elevate Customer Experience

Beauty Advisor : Elevate Customer Experience

Sally Beauty Holdings, Inc.Kitchener, Region of Waterloo, CA
Part-time
A prominent beauty supply company in Kitchener is looking for a part-time Sales Associate / Beauty Advisor.The role focuses on delivering exceptional customer experiences, building loyalty, and promo...Show moreLast updated: 19 hours ago
  • New!
Store Manager : Lead Teams, Elevate Customer Experience

Store Manager : Lead Teams, Elevate Customer Experience

Abercrombie & Fitch Co.Kitchener, Region of Waterloo, CA
Full-time
A global specialty retailer is seeking a Store Manager in Kitchener to oversee daily operations, staff training, and customer engagement. The ideal candidate will have at least one year of store man...Show moreLast updated: 19 hours ago
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VP of Customer Experience

VP of Customer Experience

MealSuiteCambridge, Region of Waterloo, CA
Full-time
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations.Our mission is to help care teams deliver better dining experiences with less effort.We're a fast-g...Show moreLast updated: 19 hours ago
Customer Experience Representative

Customer Experience Representative

Superior PropaneCambridge, Ontario, Canada
Full-time
Customer Experience Representative - Contract.From the open road to the boardroom, we offer diverse career opportunities from coast-to-coast. Culture : Join a supportive and inclusive work environmen...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Ironbelly StudiosWaterloo, Ontario, Canada
Full-time
Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities in design, prototypi...Show moreLast updated: 30+ days ago
  • New!
Branch Customer Experience Specialist

Branch Customer Experience Specialist

ScotiabankKitchener, Region of Waterloo, CA
Full-time
A leading bank in the Americas is seeking a Customer Experience Associate in Kitchener.This role involves building customer relationships, providing excellent service, and assisting customers with ...Show moreLast updated: 17 hours ago
  • Promoted
Customer Service Manager

Customer Service Manager

Intellijoint SurgicalKitchener, ON, Canada
Full-time
Lead the charge in elevating customer experience at Intellijoint Surgical! .Full-time - In Office presence required 4 days per week . RRSP with employer match, health benefits (e...Show moreLast updated: 30+ days ago
  • New!
Customer Relationship Manager

Customer Relationship Manager

Rogers CommunicationsKitchener, Region of Waterloo, CA
Full-time +1
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of al...Show moreLast updated: 19 hours ago
Sales Representative - Customer Service Experience Required

Sales Representative - Customer Service Experience Required

American IncomeKitchener, ON
Full-time
Quick Apply
A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A...Show moreLast updated: 30+ days ago
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Retail Fashion Associate — Customer Experience

Retail Fashion Associate — Customer Experience

RCL - Reitmans Canada Ltd / LtéeKitchener, Region of Waterloo, CA
Full-time
A leading fashion retailer in Kitchener is seeking a Fashion Associate to enhance the shopping experience.You will engage with customers, manage transactions, and maintain an inviting store environ...Show moreLast updated: 19 hours ago
  • New!
Banking Customer Experience Specialist

Banking Customer Experience Specialist

TDCambridge, Region of Waterloo, CA
Full-time
A leading Canadian bank is seeking a customer service representative to handle financial transactions and assist clients with their banking needs. The role requires at least 1 year of relevant exper...Show moreLast updated: 18 hours ago
  • New!
Part-Time Customer Experience Champion

Part-Time Customer Experience Champion

Leon'sKitchener, Region of Waterloo, CA
Part-time
A leading Canadian furniture retailer is seeking a Part Time Customer Care Associate in Kitchener, Ontario.The role focuses on delivering excellent customer service, completing daily reports, and a...Show moreLast updated: 19 hours ago
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Customer Experience Associate

Customer Experience Associate

TD BankCambridge, Region of Waterloo, CA
17 hours ago
Job type
  • Full-time
Job description

Assoc., Expérience client

Lieu de travail : Cambridge, Ontario, Canada

Horaire : Temps partiel

Secteur d’activité : Services bancaires personnels et commerciaux

Détails de la rémunération : $22.50 - $28.33 CAD

La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD.

Description du poste :

Department Overview :

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.

Job Description :

Can you bring your charming self to work and make customer interactions delightful? If so, take the next step to your future today and apply for the position of Customer Experience Associate.

In this role, you will :

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.
  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.
  • Assist the team by respecting coworkers and staying dedicated.
  • Deliver quality customer experiences and recommend operational improvements where opportunity exists.

Job Requirements :

  • High School diploma and / or 1+ years of relevant experience.
  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
  • A go-getter who can exercise initiative and be accurate and detail oriented.
  • A dynamic communicator with established customer experience skills.
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