Customer experience manager Jobs in Montreal, QC
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Customer experience manager • montreal qc
Last updated: 2 hours ago
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse te...Show moreLast updated: 30+ days ago
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you wi...Show moreLast updated: 3 days ago
Are you a results-driven supervisor who thrives in dynamic, structured environments?.This is a concrete opportunity to join a key player in the grocery retail industry as part of a high-impact stra...Show moreLast updated: 20 days ago
We offer a competitive base salary between $60,000–$70,000, depending on your experience and skills!.Pave your career at Techo-Bloc : .
We are entrepreneurial and innovators at heart who love to...Show moreLast updated: 30+ days ago
PIP Canada, membre d'une organisation mondiale dont le siège social canadien est situé à Laval (Québec), est un important fournisseur de protection des mains et d...Show moreLast updated: 30+ days ago
Expérience client - Centropolis.Services bancaires personnels et commerciaux.En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franc...Show moreLast updated: 30+ days ago
The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy.
This position allows you to make a meaningful impact on our org...Show moreLast updated: 2 days ago
Get AI-powered advice on this job and more exclusive features.Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern tr...Show moreLast updated: 9 days ago
Manager Customer Experience Operations.Be among the first 25 applicants.Manager Customer Experience Operations.At Alorica, we only do one thing – make lives better, one interaction at a time.We’re ...Show moreLast updated: 30+ days ago
Spécialiste de l'expérience client (Bilingue Français / Anglais, Laval, QC).Hybride après 3 mois de formation (3 jours au bureau, 2 jours en télétravail).
Lundi à vendredi (8 h 16 h 30 ou 8 h 30 17 ...Show moreLast updated: 2 hours ago
Keolis Canada et SNCF Voyageurs, unit l’expertise de Keolis, leader mondial du transport public, à l’expérience internationale de SNCF Voyageurs en transport ferroviaire de passagers, à grande et à...Show moreLast updated: 21 days ago
Gestionnaire de la réussite client.Au cours des 25 prochaines années, l'un des plus importants transferts d'actifs aura lieu, puisque plus de 60 milliards de dollars seront transférés d'une générat...Show moreLast updated: 30+ days ago
Roland-Therrien, Longueuil (5 min from metro).According to experience and training.As a Customer Experience Agent, you will play a key role in supporting clients and providing an outstanding servic...Show moreLast updated: 2 days ago
Do you possess excellent bilingual communication skills and are able to foster strong customer relationships?.Do you have an interest in the Healthcare industry and have a passion for helping peopl...Show moreLast updated: 4 days ago
Under limited supervision, the Senior Corporate Account Experience Manager is responsible for coordinating and negotiating contractual requirements, implementing customer agreements, and fulfilling...Show moreLast updated: 28 days ago
At Laurentian Bank, we believe we can change banking for the better.Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.
Today, we have over 2,800 employee...Show moreLast updated: 30+ days ago
Get AI-powered advice on this job and more exclusive features.As the Customer Experience Manager within our Operations department, you will spearhead initiatives to deliver outstanding support to b...Show moreLast updated: 28 days ago
GardaWorld is the largest privately-owned security services company in the world.We offer first-rate security solutions and professionals to protect people, assets and reputation globally.The Custo...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of the...Show moreLast updated: 11 days ago
Customer Experience Manager
GardaWorldMontréal, QuebecPermanent
Quick Apply
Customer Experience Specialist
Linen ChestLaval, CanadaFull-time
Quick Apply
Customer Experience Manager
NutanixMontreal, CanadaFull-time
Team lead - Customer experience
Randstad CanadaSaint-Laurent, Quebec, CAPermanent +1
Quick Apply
- Promoted
Customer Experience Coordinator
Techo-BlocSaint-Hubert, QC, CanadaFull-time
- Promoted
Customer Experience Specialist
Protective Industrial ProductsLaval, QC, CanadaFull-time
- Promoted
Customer Experience Associate - Centropolis
TD BankLaval, QC, CanadaPart-time
- Promoted
Customer experience lead Insurance
National BankMontreal, QC, CanadaFull-time
- Promoted
Manager, Customer Experience
VIA Rail CanadaMontreal, Montreal (administrative region), CanadaFull-time +1
- Promoted
Manager Customer Experience Operations
AloricaMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
- New!
Customer Experience Specialist
The Hiring Method, LLCLaval, QC, CanadaFull-time
- Promoted
Station Customer Experience Manager / Gestionnaire - Expérience Client en Gare
Keolis North AmericaMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Customer Success Manager
EstateablyMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Customer Experience Agent
AstusLongueuil, Montérégie, CanadaFull-time
- Promoted
Customer Experience Representative - Quebec
Trudell Healthcare SolutionsMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Sr Customer Experience Manager
Motion Industries, IncMontreal, Montreal (administrative region), CanadaFull-time
Analyst Customer Experience
Laurentian BankMontrealFull-time
- Promoted
Customer Experience Manager
CentroMontreal, Montreal (administrative region), CanadaFull-time
Customer Experience Manager
GardaWorld CashMontréal, QuebecPermanent
Quick Apply
- Promoted
Customer Experience Associate
TDMontreal, Montreal (administrative region), CanadaPart-time +1
- Longueuil, QC (from $ 159,963 to $ 250,000 year)
- Brampton, ON (from $ 91,518 to $ 250,000 year)
- London, ON (from $ 69,836 to $ 206,455 year)
- Burnaby, BC (from $ 60,684 to $ 199,077 year)
- Regina, SK (from $ 104,274 to $ 199,050 year)
- Halifax, NS (from $ 60,099 to $ 197,363 year)
- Kitchener, ON (from $ 89,041 to $ 197,229 year)
- Barrie, ON (from $ 69,085 to $ 196,031 year)
- Guelph, ON (from $ 42,063 to $ 195,855 year)
- Montreal, QC (from $ 59,688 to $ 195,513 year)
Customer Experience Manager
GardaWorldMontréal, Quebec30+ days ago
Job type
- Permanent
- Quick Apply
Job descriptionPost-secondary education or equivalent work experience. A minimum of 1-3 years of experience working in the aviation industry, or similar service Fluency in French Fluency in English considered an asset Strong leadership and team management skills, with the ability to motivate and inspire a diverse group. Excellent interpersonal and communication skills, with a customer-centric approach. Ability to handle customer escalations and resolve conflicts in a professional and empathetic manner. Awareness of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) and the Official Languages Act (OLA). Knowledge of American Sign Language (ASL) or Langue des signes du Québec (LSQ) is preferred. Experience working with Indigenous peoples, the LGBTQ community, and diverse populations. Employment Type : Permanent Locations : Toronto, ON & Montreal, QC
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse team of passionate people and begin a career that allows you to develop both personally and professionally.
As a Customer Experience Manager, you will be in a key leadership role responsible for managing the Facilitator team. You will ensure the delivery of exceptional customer service and a seamless passenger experience throughout the screening process. This role involves overseeing the facilitation of passengers, addressing customer concerns, and collaborating with internal and external stakeholders to enhance customer satisfaction and experience.
Customer Experience Manager Job Responsibilities :
- Provide leadership, guidance, and support to the Facilitator team.
- Establish performance expectations, track progress, and offer continuous coaching and feedback.
- Foster a positive and inclusive team culture that promotes teamwork, accountability, and continuous improvement.
- Conduct regular team meetings and individual performance evaluations.
- Monitor and improve the efficiency of passenger flow, queue management, and wait times.
- Address and resolve customer concerns, complaints, and escalations in a timely and effective manner.
- Act as a primary point of contact for escalations and coordination with relevant stakeholders.
Customer Experience Manager Qualifications :
Employment Details :
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
GardaWorld : Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment : QC, Manager, Bilingual, Quality, Management