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Customer assistant Jobs in Toronto, ON

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Customer assistant • toronto on

Last updated: 4 hours ago

Customer Experience Analyst

Hydro One Networks IncToronto, ON, CA
Full-time

The Analyst will support the Customer Experience team by assisting with strategies to optimize customer engagement, provide insights and implementation recommendations to Hydro One through the effo... Show more

Customer Service Manager

Univar SolutionsWeston, ON, CA
Full-time

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.The Customer Service Manager i... Show more

Customer Care Representative

Primerica - Toronto, ONNorth York, ON, CA
Permanent
Quick Apply

Key Responsibilities: New Client Acquisition:  Proactively identify and engage potential clients through referrals, networking, and outreach, presenting Primerica’s services to bring in ... Show more

Customer Service Representative

Tracey Pether - Desjardins Insurance AgentToronto, Ontario, Canada
Full-time

Customer Service Representative – Desjardins Agent Team Member.Location: Danforth, Toronto, ON.Employment Type: Full-Time | In-Office.Are you ready to join a fun, close-knit team in a fast-growing ... Show more

Customer Account Manager

ProphixEtobicoke, ON, CA
Full-time
Quick Apply

See what you can do with Prophix.Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform.We bring planning, reporting, and ... Show more

Customer Service Assistant (Starbucks Barista)

Toronto Metropolitan UniversityToronto, ON
Full-time

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and c... Show more

Customer Experience Manager

GardaWorldToronto, Onta, CA
Permanent

Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse te... Show more

Customer Service Assistant (Cashier)

Toronto Metropolitan UniversityToronto, ON
Full-time +1

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and c... Show more

Customer Care Associate

Jacobs & Thompson IncToronto, ON, CA
Full-time
Quick Apply

Customer Care Associate The Customer Care Associate is responsible for providing exceptional customer service and support to customers throughout the order management process.This role serves as th... Show more

 • New!

Customer Success Manager

CWILLToronto, ON, CA
Remote
Full-time
Quick Apply

Role Type: Full-Time Work Location: Remote (Toronto, Canada).Reports to: Head of Customer Success.Work Authorization: Candidates must have legal authorization to work in Canada at the time of hire.... Show more

Customer Operations Administrator

Porsche Financial Services Canada G.PToronto, Canada
CA$63.00 hourly
Full-time

Drive your career forward with Porsche.At Porsche, we are driven by our passion for performance and innovation.As part of our team, you'll work alongside dedicated professionals who share a strong ... Show more

Customer Success Manager

MotionToronto, ON, CA
Full-time +1

AI-native platform that bridges the gap between performance marketers and creative teams, so they can uncover what’s working, what’s not, and ship more winning ads across platforms like YouTube, Li... Show more

Customer Experience Associate

The Toronto-Dominion Bank (Canada)125 The Queensway, Toronto, Ontario
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Customer Engagement Manager

Randstad CanadaEtobicoke, Ontario, CA
CA$70,000.00 yearly
Permanent
Quick Apply

Are you a results-driven professional with a passion for optimizing vendor relationships and enhancing customer success? At Randstad Professional, we are seeking a dynamic Customer Engagement Manag... Show more

Customer Success Manager

DigitailToronto, Ontario, Canada
CA$70,000.00 yearly
Full-time
Quick Apply

Digitail is the AI operating system for modern veterinary clinics.Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and paymen... Show more

Customer Service Representative

Inspire Direct MarketingToronto, Ontario, Canada
CA$20.00 hourly
Full-time +1

Customer Service Representative.Quit your day job, come help us save the world!.Each day and each call can be different.We find new child sponsors, welcome new donors, renew event partici... Show more

Customer service representative

TaylortravelscoToronto, Ontario, Canada
Remote
Part-time
Quick Apply

Title: Remote Travel Specialist.As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip t... Show more

Customer Service Representative

Farm Boy Inc.Toronto, Ontario, Canada
Part-time

Be part of what makes us different.You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking it... Show more

Customer Relations Representative

Dina Constantinou Insurance AgencyToronto, ON, CA
CA$43,000.00 yearly
Full-time

Company life/health insurance matching.Do you like to win? Do you want a career in an industry that is essential and stable? Keep reading!.We are looking for a dynamic and resourceful Customer Rela... Show more

 • New!

Customer

AtaccamaToronto
CA$125,000.00 yearly
Full-time

Lead and deliver complex customer implementations on the Ataccama ONE platform, including Data Quality, Data Governance, Master Data Management, Data Catalog, and Reference Data Management spanning... Show more

People also ask
Customer Experience Analyst

Customer Experience Analyst

Hydro One Networks IncToronto, ON, CA
2 days ago
Job type
  • Full-time
Job description

Job Function

:
The Analyst will support the Customer Experience team by assisting with strategies to optimize customer engagement, provide insights and implementation recommendations to Hydro One through the efforts of CX surveys, external best practices, mining of all internal customer data, Customer Segmentation, and Journey Mapping.

The Analyst will work collaboratively to support Hydro One’s demand flexibility customer initiatives including the Virtual Power Plant program.

Job Description:

  • Translating analytical insights into recommendations to deliver increased performance for our internal client leveraging SPSS and Excel
  • Quality Assurance checks of Vendor Research presented to the business
  • Develop presentations for stakeholders and management, summarizing key findings and areas of opportunity
  • Leverage industry research to understand motivation, needs, and values, sharing the influences with Market Solutions in the development of marketing, digital and creative initiatives
  • Analyze and recommend best practices and customer insights back to Market Solutions and various internal clients to assist them in selecting the best messaging, tactics and channels to communicate effectively back to customers
  • Participate in project meetings and proposal evaluations, and ensure changes are correctly implemented
  • Collaborating with 3rd party vendors and assisting with managing project timelines and deliverables
  • Utilizing segmentation data to determine customer opportunities
  • Assisting with journey mapping customers experience through various touch points in the organization determining opportunitites for improvement

Selection Criteria:

Education:

  • Requires knowledge of business, economics, Stats, math, assist in the planning and development of customer engagement strategies and programs. This knowledge is considered to be normally acquired either through the successful completion of a four year university education in business, economics, Stats, math, or equivalent experience.

    Experience
  • Requires at least 2+ years' experience in insights and analytics within a corporate environment. In addition, experience in Customer relationship management, customer segmentation,and overall business strategy.
  • Requires experience in research and analysis in order to analyze marketing activity results and provide recommendations for improvement on future campaigns and initiatives. A period of up to 4 years is considered necessary to gain this experience.