Collection representative • edmonton ab
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment.Facilitate order and delivery interaction between food service customers and Gordon Food Service.Seeks growth oppor...Show more
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What We Offer:
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
FULL flex benefits program
Company matching RRSP
Family culture
Advancement opportunities
Profit Sharing
128 year, family owned and operated company history
Position Summary:
Facilitate order and delivery interaction between food service customers and Gordon Food Service. Seeks growth opportunities in existing customers and brings new customers to Gordon Food Service. Represent Gordon Food Service products and services for assigned territory and manages customer business relationships.
Essential Functions:
Manage customer orders
Acquire new customers
Penetrate existing accounts
Minimize lost business
Acts as a foodservice consultant who works as an advocate for their IFS customers helping them achieve their goals through the design and implementation of foodservice systems and GFS Value add solutions
Educates customers about products, prices, availability.
Utilizes CRM to review and analyze current opportunities, prospects, keep account files updated and accurate
Collects all customers balances owing as per company policy
Troubleshoots any problems that occur during the order process (Example - Out of stock or short shipped products)
Develop and maintain customer relationships
Manage customer accounts receivables within guidelines
Perform effective route management
Effective execution of the Selling Cycle
Possesses strong negotiation skills (You decide on what one is better ) Develop negotiations strategy
Develop pricing strategies
Leverage resources to increase route growth
Deliver effective presentations
Conduct customer business reviews
Maintain knowledge of segment through industry magazines and local culinary organizations
Demonstrate and deliver understanding of Foodservice Industry and operations
Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance
Demonstrate effective sampling
Explain key features and benefits of Gordon Food Service products
Understand and leverage the advantages of Gordon Food Service branded products
Explain Value Added concepts to customers
Performs other duties as assigned.
Knowledge / Skills / Abilities:
This position requires customer focus with comprehensive communication skills and the ability to express self verbally.
Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices.
Works effectively in teams and display integrity and honesty to participate and contribute to branch team efforts.
Must be goal driven, have good organizational and administration skills in order to self manage and develop discipline and be flexible and coachable.
Must be able to meet and exceed sales performance goals and execute good time and territory management.
Ability to adapt to frequent changes in program function or new applications
Equipment / Tools / Technology:
Laptop computer
Networked printer/copier/facsimile machine
Google Apps (Gmail, Calendar, Docs, Drive, Sites, Groups)
GFS order entry software
Education & Minimum Experience Requirements
High School Diploma (or equivalent) plus at least 3 Years Sales or Business experience
Degree in Business, Sales, Marketing or related preferred
Experience in food business practices and food preparation
Valid provincial driver’s license and Safe driving record per GFS policy is required
Culinary certification preferred
