Collection representative Jobs in Calgary, AB

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Description

America Fujikura Limited (publicly known as AFL) is a premiere service provider in the global telecommunications industry focusing on leading-edge network technology, quality, safety and superior customer satisfaction. AFL manufactures, engineers, and installs the fiber optic products and equipment that communications providers need to provide quad-play solutions to their customers.

Everyone belongs at AFL. At AFL, we value and respect unique contribution and talents. As a global company with customers of every race, ethnicity, gender, age, religion, ability, background, and experience, we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibers of our company

AFL is looking for a motivated Community Sales Representative to drive customer growth through direct community engagement, meaningful conversations, and tailored selling solutions. This role is ideal for someone who thrives in a fast-paced, field-based environment and enjoys creating positive customer experiences.

Job Summary

The Community Sales Agents/Representative is responsible for engaging directly with customers within assigned neighborhoods and at community-based events to promote and sell connectivity and smart technology solutions. The role focuses on supporting customer acquisition by introducing internet, entertainment, mobility, and home security services that meet customer needs.

Through face-to-face interactions, the Community Sales Representative builds relationships within the community, creates positive customer experiences, and contributes to regional market growth. This role operates in a fast-paced, field-based sales environment and supports overall sales performance through consistent outreach, product knowledge, and effective communication.

Responsibilities:

• Engage with residents through neighborhood outreach and community events
• Introduce customers to connectivity and smart home solutions
• Understand customer needs and recommend suitable products and services
• Generate new customer activations and contribute to team sales targets
• Support a smooth customer experience by coordinating with installation teams
• Represent the organization professionally in the community

Personal Qualities:

• Outgoing and confident communicator with strong interpersonal skills
• Self-motivated with a results-oriented mindset
• Comfortable initiating conversations and engaging with customers in face-to-face environments
• Resilient and adaptable in a fast-paced, performance-driven sales setting
• Positive attitude with the ability to handle rejection and remain focused on achieving targets
• Team-oriented while also capable of working independently in the field

Qualifications

• Previous experience in sales, customer service, retail, or a customer-facing role is an asset
• Experience in door-to-door, event-based, or field sales environments is considered an advantage
• Ability to use mobile sales tools, Customer Relationship Management system systems, and basic Microsoft Office applications
• Valid driver’s license and willingness to travel within assigned neighborhoods or territories may be required

Why AFL? AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.

Additional Perks:

• Competitive pay system - Base pay + Uncapped commission earnings
• Thriving work sites with continued employment even through the winter months.
• Excellent training and professional development opportunities
• A supportive and diverse team environment
• Opportunity to work in a dynamic, rapidly changing industry.

Ready to Join Us? We welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact NS-Recruitment@AFLglobal.com. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

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