Calling all innovators, disruptors, and dreamers!
Join us at L’Oréal, the world's beauty company present in over markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!
In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, Skin Ceuticals). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last years which is fueled by +.k employees around the world.
Key responsibilities
Implement the medical strategy and enhance the brand image to increase healthcare professionals' recommendations and prescriptions.
Enhance the image and increase prescription and recommendation of the brands
- Visit targeted doctors in the sector and present the brand’s products and services to increase prescriptions and develop a global approach to the patient
- Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services
- Get to know the environment, the pathologies, the products and the useful communication techniques for promoting the products and services
- Represent the brand / the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training..)
Implement the medical visit strategy
Respect target coverage, visit frequency and product cycles - Make systematic use of available promotional tools (sales visit aids, brochures, publications…)Use all available communication channels to increase message frequency and enhance customizationImplement communication techniques to adapt to doctor’s needs and personalize the approachEnsure synergy with commercial teams to increase sell-out.Analyse the sector and make proposals for sectorial action plans to improve return on investment
Analyse one’s own results and those of the competitionImplement corrective and improvement action plansManage administrative and reporting tasks
Organise and optimise visit planningMaster and use monitoring tools for CRM / CLM platform activityPrepare visits and carry out qualitative and quantitative activity reportingEnsure respect of both internal and external ethical standards regarding relations with health professionals
Flag up any adverse side effects to cosmeto-vigilance
Professional & Technical competencies
Medical Detailing Skills
Targeting and segmentation follow-upBuilds an interactive and customized dialogue with the physicianTreats objections, obtains prescriptionsCreates and updates the physician’s fileScientific Knowledge
Knows skin and hair physio-pathologies and the medical environmentKnows our products and competition (formulas and patients benefits)Develops one’s local medical networkKnows regulatory constraintsEntrepreneurship on one's Territory
Analyzes key performance indicators on one’s territoryImplements and adjusts sectoral action planInteracts with the Sales Rep(s) to build synergiesCollaborative Brand & Team Building
Develops competitive intelligenceFocuses on brand Must Have projects according to the country strategyParticipates in prospective task forcesBenefits
Competitive health / dental insurance and participation in the Registered Retirement Savings Plan (RRSP) from your first day!Defined benefit and defined contribution pension planAccess to a / telemedicine service (Maple)Hybrid work model (minimum days / week in the office)Special Friday schedulesAccess to numerous virtual learning platformsPhenomenal vacation policyPaid year-end holiday weekwellness account per yearExclusive employee discounts of up to % (WOW!)Reimbursement of professional licensesAnd much more!We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and / or invisible disabilities, socio-economic and / or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
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