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Cloud engineer • ottawa on
Cloud Support Engineer
CanonicalOttawa, ON, CA- Promoted
Cloud DevOps Engineer
Targeted TalentOttawa, ON, CanadaSpecialist, Cloud Support Engineer
Canada Mortgage and Housing CorporationOttawa, ON, CACloud Network Engineer
PaymentologyOttawa, ON, CAPlatform Engineer (Cloud Reliability Engineer)
Nanometrics Inc.Ottawa, ON, CA- New!
Software Engineer-OpenStack Cloud Infrastructure
Aptiv PLCOttawa, ON, CA- New!
Senior Cloud Infrastructure Automation Engineer
CMHCOttawa, ON, CAPlatform Java Engineer (Cloud) – Remote
Veeva SystemsOttawa, ON, CACloud Security Engineer
Thales GroupOttawa, ON, CAAzure Cloud Engineer
RedMane Technology LLCOttawa, ON, CACloud Security Engineer
EquestOttawa, Ontario, Canada- Promoted
Cloud DevOps Engineer
TechInsightsOttawa, ON, CanadaSenior Cloud Engineer (Remote)
VaricentOttawa, ON, CAAzure Cloud Engineer
RedMane TechnologyOttawa, Ontario, CanadaCloud DevOps Engineer
Tech InsightsOttawa, ON, CACloud DevOps Engineer
TechInsights Inc.Ottawa, ON, CanadaPrincipal Cloud DevOps Engineer - Operations
EntrustOttawa, ON, CACloud Security Engineer
ThalesOttawa, Ontario, CanadaSoftware Engineer - Cloud Platform
Wind RiverOttawa, ON, CA- Brossard, QC (from $ 128,667 to $ 253,400 year)
- St. Albert, AB (from $ 122,325 to $ 235,428 year)
- St. Catharines, ON (from $ 122,325 to $ 235,428 year)
- Kitchener, ON (from $ 127,940 to $ 231,000 year)
- Niagara Falls, ON (from $ 124,316 to $ 209,204 year)
- White Rock, BC (from $ 117,193 to $ 200,000 year)
- Victoria, BC (from $ 151,588 to $ 197,542 year)
- Oakville, ON (from $ 151,173 to $ 182,000 year)
- Edmonton, AB (from $ 123,121 to $ 175,319 year)
- Fort Saskatchewan, AB (from $ 119,000 to $ 175,319 year)
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Cloud Support Engineer
CanonicalOttawa, ON, CA- Full-time
Cloud Support Engineer – Join Canonical to support customers leveraging Ubuntu and open source products.
Canonical is a leading provider of open source software and operating systems, known for the Ubuntu platform used in cloud, AI, IoT, and enterprise initiatives. With 1100+ colleagues across 75+ countries, we are founder‑led, profitable and growing.
Location : This is a globally remote role unless specified otherwise.
The role entails
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical’s portfolio of products
- Own support cases and ensure they are handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction
- Engage directly with customers by phone, ticketing system, and remote sessions to resolve their issues
- Participate in a regular weekend working rotation
- Contribute new knowledge base articles and maintain existing articles
- Understand the Ubuntu development process to set customer expectations correctly on a fix timeline
What we’re looking for
What we offer
About Canonical – Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, a leading open source project that powers AI, IoT, and cloud. We recruit globally and set high standards for people joining the company. We expect excellence and challenge you to think differently, work smarter, and learn new skills.
Canonical is an equal opportunity employer – We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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