Case manager Jobs in Richmond, BC

Key Responsibilities

• Manage daily order processing, ensuring accuracy, efficiency, and timely fulfillment.
• Manage all aspects of North American logistics, including transportation and outbound fulfillment.
• Partner with Inventory and Procurement teams to balance inventory across locations.
• Streamline routing and carrier selection to minimize freight costs and improve delivery timelines.
• Develop and maintain strong relationships with transportation providers, 3PLs, and warehouse partners.
• Ensure compliance with all applicable logistics and safety regulations
• Coordinate closely with customer service, production, and procurement teams to align inventory movement and order fulfillment with business needs.
• Monitor and report on KPIs such as on-time delivery, freight costs, inventory turns, and order accuracy.
• Lead cross-functional process improvement projects and implement best practices to improve operational efficiency.
• Support budgeting and forecasting for logistics and supply chain functions.
• Maintain accurate shipping, receiving, and inventory records for audit and compliance purposes.

Qualifications

• 5+ years of experience in logistics or supply chain operations, preferably in a mid-sized or fast-paced company environment.
• Strong understanding of North American freight operations and transportation regulations.
• Experience managing daily order processing and coordinating between departments for fulfillment.
• Proficiency with logistics platforms (e.g., TMS/WMS) and ERP systems (e.g., NAV, SAP, or similar).
• Proficiency with MS Office Suite.
• Effective communicator with strong leadership and team-building skills.
• Highly organized and detail-oriented with a proactive, problem-solving mindset.

Preferred Skills

• Experience with cross-border logistics (U.S./Canada/Mexico).
• Familiarity with Lean or continuous improvement principles.
• Knowledge of small parcel, LTL, and full truckload shipping environments.

Peak is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.

We look forward to receiving your application. Thanks for your interest. Only shortlisted candidates will be contacted.

Pay: From $80,000.00 per year depending on experience

Working at PEAK

The Peak Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada and the US. Peak is a highly valued, strategic partner of Home Depot. Our unique business platform perfectly aligns with Home Depot’s do-it-yourself and professional customer, and our best in class products are offered throughout Home Depot’s massive retail network.

The greatest strength of Peak is our vibrant and passionate people.
Peak is a place where innovation is encouraged, talent and teamwork are celebrated, and results and success are rewarded.

Join Us Today!

With our exponential growth, there are numerous opportunities across our Corporate and Distribution Centre teams.
Explore our various positions to find one that best fits your goals. Please also join our Talent Community to keep updated for future openings!

Working at PEAK

We care about you and your loved ones

• Great benefits and perks
• Competitive salaries
• Comprehensive group benefits plans
• Engagement events
• Wellness program

We care about your growth and development

• Material Handling Equipment certification
• Supervisor skills training
• On-the-job coaching and mentoring
• Education assistance
• Professional development
• Career growth opportunities

We care about your success

• We are a remarkable and collaborative team who wants you to succeed
• We are an Award-winning company; we celebrate and share our successes
• We are highly admired in the home improvement industry; we encourage innovation and creativity
• Your commitment will not go unnoticed; we reward hard work and initiative