Baggage handler Jobs in Burnaby, BC

Security Officers and Screening Officers – Cruise Terminal (Seasonal: May–October)

Westguard is hiring dedicated and customer-focused Security and Screening Officers for the 2026 Cruise Season at the Port of Vancouver. This role supports one of the largest passenger operations in Western Canada and requires a high level of professionalism, physical readiness, and customer service excellence. If you thrive in fast-paced environments and want to gain exceptional experience in marine port operations, this seasonal opportunity may be ideal for you.

Location: Canada Place Cruise Ship Terminal

Status: Full-Time / Part-Time, Seasonal

Security Clearance Required: Ability to obtain MTSC (Marine Transportation Security Clearance)

Important Notice (Please Read Before Applying)

1. This is a seasonal contract running from May to October 2026. If you are looking for immediate employment, please explore our other year-round job openings.
2. Marine Transportation Security Clearance (MTSC) is mandatory.

A valid RAIC or MTSC is considered an asset. If you do not currently hold one, Westguard will sponsor your MTSC application. During the hiring process, we will request a BCID or BC Driver's License, as these are the only acceptable documents for MTSC sponsorship.

1. Weekend availability is required. You will complete an Availability Form, and schedules are assigned based on operational demand and provided availability.
2. Schedules are communicated 2 weeks in advance. Any changes to availability must be communicated well in advance to ensure adequate operational planning.
3. Shift times vary significantly depending on cruise ship arrival and departure times, reliable transportation to the site is an asset.

Key Responsibilities

Security / Screening Officer at the cruise terminal play a critical role in ensuring safe, secure, and efficient passenger flow. Duties may include, but are not limited to:

Passenger & Baggage Screening

• Operating handheld metal detectors (wanding) and performing physical pat-downs in accordance with Transport Canada regulations.
• Screening thousands of passengers per day with accuracy, consistency, and professionalism.
• Identifying prohibited items and responding to security concerns promptly.

Access Control & Credential Verification

• Controlling access for crew, staff, contractors, vendors, and transportation partners.
• Verifying identification and ensuring only authorized individuals are permitted in secure areas.

Patrols & Terminal Oversight

• Conducting 3–4 full patrols of the terminal per shift. This is physically demanding and requires sustained mobility.
• Monitoring for safety hazards, security breaches, suspicious activity, and operational issues.

Customer Service & Crowd Management

• Providing clear direction to passengers, crew, and visitors.
• Assisting with general inquiries and supporting smooth passenger movement during peak volumes.

Incident Response & First Aid

• Responding to medical incidents and emergencies within the terminal environment.
• Providing first aid and coordinating with paramedics or onsite medical teams as needed.

Required Qualifications

To be successful in this role, applicants must have:

• Valid B.C. Security Worker License is an asset
• Ability to obtain Marine Transportation Security Clearance (MTSC)
• A valid MTSC / RAIC is an asset
• BCID or BCDL for clearance processing
• Reliable transportation to the terminal is required, especially on weekends and early-morning shifts when public transit may not be available
• Strong customer service and interpersonal skills
• Ability to de-escalate conflict professionally and confidently
• Comfort working independently and in changing weather conditions
• Physical ability to perform prolonged standing, repetitive screening motions, and full facility patrols
• Availability for early mornings, weekends, and variable shift times based on operational needs

Why Work at Westguard?

Westguard offers a unionized work environment with competitive seasonal wages, paid training, and relevant certifications. Team members benefit from flexible schedules aligned with their availability and gain hands-on exposure to large-scale port security operations. This role also provides strong foundational experience for those interested in future careers in aviation, marine, or federal security positions.