Sr. IT Project Manager to lead a Genesys Contact Center migration with our Public Sector client
- Lead end to end delivery of the Contact Center Migration Path forward projects
- Responsible for managing relationships with business and IT stakeholders within and outside the organization.
- Monitor and track project costs and schedule to ensure delivery within the constraints of cost, time and quality.
- Generate bi-weekly status reports and present status to executive management both business and IT
- Provide guidance and support to the project team from technical perspective.
Must haves :
- 10+ years as an Project Manager preferably leading contact center migrations
- 3+ years with Genesys platform products (Genesys Pure Connect, Genesys Cloud)
Nice to haves :
Experience migrating Genesys contact centers
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