Dispatcher

Job Description : First for a reason :

First for a reason :

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.

Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

At First Student, we are proud to offer :

Tremendous Career Advancement Opportunities due to a strong presence across North America

Positive and rewarding work environment

Dispatcher Responsibilities :

Oversees all routes and scheduling of buses

Counsels and coaches drivers and monitors

Handles heavy phone and radio traffic

Takes all scheduling and driver complaints, report to Operations Supervisor / Contract Manager

Serves as primary communication liaison with major contracted customer

May handle charter reservations, billing, or driver payroll

Provides solutions to drop-off and pick-up problems

Handle back-up driver duties or perform miscellaneous clerical duties as needed

Completes assignment of special projects

Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required :

3-5 years experience

High school diploma or equivalent

Basic knowledge of radio dispatch equipment

Excellent communication and customer service skills

Ability to deliver under time constraints and deadlines

Previous terminal operations, dispatch, or driver experience

Computer literate

Subject to background check

First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love.

As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."